Assessment Coordinator (Bradford West Gwillimbury)

Assessment Coordinator (Bradford West Gwillimbury)

22 Oct
|
Nelson
|
Bradford West Gwillimbury

22 Oct

Nelson

Bradford West Gwillimbury

About the RoleReporting to the Vice President, Head of Sales, the Assessment & Sales Development Coordinator will execute the scoring services for classroom assessments and support clinical account sales using an inside account management model with a focus on Tier 3 resources. This role is responsible for fielding calls from clinical customers and forwarding them to the appropriate person (e.G., sales team, order desk or dept. manager).
This role is a temporary 6‑month contract opportunity based out of Newmarket, ON. The successful candidate will work in a hybrid capacity, both on‑ and off‑site, at different capacities based on the time of school year and season. We are seeking an independent, professional, and detail‑oriented professional to fill this full‑time position.
Key AccountabilitiesScoring & Assessment Services
Perform scanning, editing, scoring, and reporting of answer documents while ensuring a very high degree of accuracy
Co‑ordinate packing and destruction or returns to customers
Meet or exceed the goals for turnaround times for scoring services
Provide live support for online administration during scheduled testing windows
Prepare and load rosters for CCAT 7, CTBS‑R
Communicate technical issues with the Riverside team during testing windows
Provide Tier 1 technical support for online CCAT/CogAT administration
Perform quality‑control checks on each reprint of scannable answer sheets
Perform routine calibration of the optical scanners;

arrange for service calls and maintenance when required
Product Expert
Act as the front‑line source of general information and assistance for Customer Support, Sales Account Manager,



and external customers with inquiries relating to intervention resources
Sales Development
Update Salesforce with current contact information for Clinical accounts
The Assessment & Sales Development Coordinator is a highly organized, detail‑oriented administrative professional searching for an entry‑level role in an Administrative or Sales pathway. You are a proactive, thoughtful problem‑solver who is able to communicate clearly and professionally with customers over the phone, email, and in‑person. You are task‑oriented, enjoying routine and consistency, while also having a passion for providing exceptional customer service. The successful candidate will demonstrate the following traits:
Bachelor’s degree or equivalent combination of education and experience
Ability to operate in a rapid‑paced environment with evolving project requirements and priorities
Ability to work independently
Deadline‑oriented with the ability to multitask and prioritize workload effectively
Comfort with computer systems, quick to learn
Solid customer service skills and high regard for customer satisfaction
Good verbal and written communication skills
Well‑organized, with excellent attention to accuracy and details
Comfortable and adaptable to work peak times and volumes (cyclical)




Independent problem‑resolution skills
Familiarity with Salesforce and Microsoft applications is considered an asset
CompensationThe base salary range for this contract full‑time position begins at $45,000+ per annum based on experience. Compensation is part of our broader Total Rewards package, which includes benefits and programs that support employee well‑being and growth.
What We OfferAt Nelson, we believe in taking care of our people.
Your well‑being, growth, and work‑life balance matter to us, which is why we offer a comprehensive benefits package designed to support you – professionally and personally.
The below benefits apply to this temporary contract position
This role is primarily on‑site with some hybrid flexibility, M‑F, standard business hours
Free parking on‑site
Access to LinkedIn Learning for continuous skill growth
Mentorship and professional development opportunities
A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling, and many things in‑between
Don’t have 100% of the above qualifications? Do you still think Nelson is a great fit for you? We encourage you to apply anyway
Our EDI StatementNelson teaches the world by learning from everyone in it.
We believeWe believe in the power of education and our ability to impact social change. Truth, honesty, integrity, and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners.
We valueWe value a respectful, inclusive, and safe workplace

📌 Assessment Coordinator (Bradford West Gwillimbury)
🏢 Nelson
📍 Bradford West Gwillimbury

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