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For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though

we offer
competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end,



we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers.

We are looking for a UX Designer who champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. You will conduct research to understand our customers' problems, work with the business to understand their needs, collaborate with UI designers and developers to design the final product.

Your

responsibilities:

Advocate for our customers by gaining a deep understanding of their work and the challenges they faceBe a key partner to stakeholders and product management in helping to come up with approaches that work — you're not here to just "gather" requirementsProactively apply research techniques that are appropriate to the problem being addressedConcept, prototype, validate, fine-tune and present design solutionsCommunicate those solutions to our developers in an agile software development environmentCreate sketches, flows,



wireframes and other design artifactsHelp identify and leverage metrics to drive product management and measure successGuide and coach other designers and non-designers to uplift their design thinking capabilitiesJoin a diverse team using modern tools

About you:

6+ years' experience doing user experience design for web, desktop or mobile applicationsA portfolio showing your UX process and how it resulted in products that people loveExperience with a range of tools and the willingness to adopt to new tools as neededExcellent verbal and written communication skillsAbility to multi-task and keep organized in a dynamic environmentVery valuable understanding of web technologiesEmpathy, intellectual curiosity and openness to learn about compliance in financeExperience in an Enterprise business environment is definitely an asset

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement prog

📌 Senior Ux Designer (Vancouver)
🏢 Global Relay
📍 Vancouver