# Salesforce DeveloperMontrealHybridSoftware Development and EngineeringApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today's rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job descriptionHere's a brief overview of the tasks and responsibilities you'll have :

- Configure and expand Service Cloud and Cloud Voice features as part of a telephony migration project;

- Participate in the implementation of a unique customer record in a new Salesforce CRM instance;

- Migrate ticketing features from an existing instance to a new Salesforce platform;

- Contribute to the resolution of incidents related to the relationship center and customer support;

- Collaborate in the migration of customer contact center activities to a current Salesforce instance;

- Integratetelephony solutions with Salesforce Service Cloud Voice and third-party tools;

- Ensure the quality, performance and maintenance of the developments carried out;

- Participate in the development, integration, testing and delivery of solutions. The profile you are looking for is as follows:
- Have a minimum of five (5) years of experience in application development, including two years with Salesforce;

- Be Salesforce Platform Developer I certified;





- Master development with Java and JavaScript;

- Be familiar with Flow Builder, Apex programming, and Salesforce automations;

- Apply design patterns, trigger handling, asynchronous operations, integration patterns, and unit testing;

- Experience withSalesforce REST and SOAP APIs for integrating telephony solutions and third-party tools;

- Use Salesforce Service Cloud, Omnichannel, Routing, Queues, Service Console, Case Management, Email-to-Case, and Web-to-Case;

- Develop with Apex, including classes, triggers, Batch Apex, and scheduled tasks;

- Design Lightning Web Components (LWC);

- Demonstrate excellent verbal and written communication skills in French as well as an appropriate knowledge of English;

- Demonstrate analytical skills, synthesis, autonomy, organization and a strong sense of customer service;

- Collaborate effectively in multidisciplinary teams and be available on call as needed;

- Knowledgeof Azure DevOps, GitLab, and Visual Studio tools (an asset);

- Experience withSalesforce AI, including Einstein Bots and speech transcription (an asset);

- Proficiency in Salesforce Service Cloud Voice and expertise related to Service Cloud Consultant (an asset);

- Experience in front-end development with Lightning Web Components as well as Angular or Vue.Js (an asset);

- Use Salesforce DevOps tools such as SFDX, Git, CI/CD, and Gearset (an asset);

- Knowledgeof Docker containers as well as Kubernetes or OpenShift (an asset);

- Understand DataMesh concepts and event-driven architectures, including Kafka and pub/sub (an asset);

- Apply agile andScrum methodologies (an asset);

- Knowledgeof SQL Server, Oracle and Windows environments (an asset);

- Use JIRA,Confluence and XRAY in a software development context (an asset).Apply

📌 Bilingual Salesforce Developer- French (Montreal)
🏢 Cloud SynApps
📍 Montreal