Description

JOB SUMMARY:

The Clinical Specialist is a mental health qualified who collaborates with supported housing case management teams to provide clinical guidance for high-risk individuals. Working alongside the Health Connect team, the Clinical Specialist supports individuals with serious mental illness and co-occurring disorders, ensuring they receive the necessary interventions to maintain community living and housing stability.

ESSENTIAL JOB FUNCTIONS:

- Assists Program Directors and case management staff to provide quality clinical and crisis management services across the supported housing system, primarily through consultation and training.
- Provides consultation to staff on challenging clinical cases, such as those involving high-risk consumers, (i.e., those with co-morbid medical conditions, those identified as at risk psychiatrically) or individuals who present compliance issues or added complexity due to factors such as AOT/forensic status. Maintains a “caseload” of said consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff.
- Organizes and facilitates internal case conferences as needed, working with staff to design and implement person-centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine disposition of cases.
- Attends external case conferences on behalf of the Cluster; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc.
- Oversees the risk assessment process in supported housing, ensuring that assessments are completed as directed,



informing the Program Directors and Vice President about status of high-risk consumers, and managing appropriate follow-through by staff.
- Provides staff training as needed (for example, independent living skills training, and wellness activities) and co-facilitate groups- if needed- as a teaching method.
- Oversee the clinical quality and integrity of service planning and utilization review in relevant programs. Provides staff training in these areas.
- Participate actively in the Supported Housing Task Force. Attends the meetings and is centrally involved in the implementation of initiatives rolled out by the committee.
- Participate in the process of determining readiness for transition to supported housing, including helping staff to identify- and address- skills training needs.
- Develops/oversee supported housing alumni activity and assists with the SH newsletter.
- Performs other job-related duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

- Committed to the active promotion of ICL values and goals.
- Ability to coordinate activities of staff and integrate as part of a multidisciplinary team
- Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated
- Ability to manage resources
- Ability to solve problems effectively
- Ability to work with consumers/residents,



families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
- Ability to serve as a role model to residents/consumers.
- Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards
- Ability to complete written forms and reports in an accurate and timely manner.
- Ability to communicate effectively with staff, consumers/residents, families, and the public.
- Ability to prepare accurate and timely documentation, reports and other written material as assigned.
- Ability to secure the cooperation of and work effectively with others
- Ability to work independently, and to conform to all applicable safety and accountability measures
- Ability to be aware of other’s reactions and understanding why they react the way they do
- Ability to actively looking for ways to help people, be compassionate and hopeful
- Ability to talk to others to effectively convey information
- Ability to listen to what other people are saying and asking questions as appropriate
- Ability to identify the nature of problems and propose solutions
- Ability to report for work as scheduled on a consistent basis
- Ability to understand and adhere to internal and external laws, rules, and policies
- Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders
- Knowledge of group behavior and dynamics, and societal trends and influence, cultures, their history, migrations, ethnicity, religion and other cultural dimensions

📌 Clinical Specialist-1 (Prince Edward Island)
🏢 ICL
📍 Prince Edward Island