General Manager, Healthcare Support Services (South Central Alberta) -- Long Term Care & Senior Living Facilities
Are you a senior hospitality or healthcare support services leader with a passion for enhancing the daily lives of residents? Do you thrive in environments where compassion, quality, and operational excellence intersect? If so, this role may be the perfect next step in your career.
We are looking for an individual who:
Is ready to grow their career in a multi-site leadership role supporting long term care and senior living communities
Loves delivering exceptional food, hospitality, and support services that make a meaningful difference in residents’ lives
Is comfortable travelling throughout south central Alberta (up to 80%)
Brings flexibility, creativity, and a solutions focused mindset to a dynamic healthcare environment
Builds strong partnerships with site leaders, clinical teams, and client stakeholders
Stays calm, focused, and organized even in high pressure or rapidly changing situations
Has strong financial acumen and confidently manages budgets, labour, and cost controls
Anticipates needs, identifies risks early, and proactively supports teams to deliver consistent, high quality service
What You’ll Do
As the General Manager, you will support multiple long term care and senior living sites across south central Alberta, overseeing food services, hospitality, housekeeping, laundry and retail. Reporting to the District Manager, you will ensure each location delivers safe, compliant, resident‑centred service every day.
You will set the operational vision for each site and work closely with on‑site teams to ensure consistent delivery through hands‑on leadership,



coaching, and collaboration. The successful candidate will have experience leading large, diverse teams and a proven track record of service excellence, people development, and operational performance in healthcare, hospitality, or a related field.
Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.
Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.
Every day, we're finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization.
Aramark’s services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.
Job Responsibilities
Serve as a senior operational leader and trusted partner for both our client organizations and Aramark
Champion a safety first culture, ensuring all services meet or exceed provincial health, safety, and infection prevention standards
Ensure full compliance with Aramark programs, healthcare regulations, and site specific contractual requirements




Deliver high quality food, hospitality, and support services tailored to the needs of residents, families, and clinical teams
Train, coach, and develop site managers to ensure consistent service delivery and strong leadership pipelines
Support succession planning and workforce stability across all assigned sites
Drive annual revenue growth and operational improvements through quality, innovation, and targeted service enhancements
Conduct regular audits to ensure compliance with Alberta Health Services (AHS) standards, licensing requirements, and contractual obligations
Act as delegate for the District Manager when required
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
University/College degree or diploma in Hospitality Management, Business Administration, Health Services, or a related field (preferred)
CSNM is an asset
Advanced food safety certification (e.G., Food Safe Level 2, equivalent)
Minimum 5 years of management experience in a fast paced food service, healthcare, or hospitality environment
Experience managing multiple locations and leading teams of 20+ employees
Strong computer literacy, including Microsoft Excel, PowerPoint, and Word
Proven financial literacy, including the ability to analyze budgets, operating reports, and financial statements
Demonstrated ability to recruit, develop, and retain solid, diverse teams
Strong relationship

📌 Multi Site General Manager (Toronto)
🏢 Aramark
📍 Toronto