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Division : Career and Youth Services

Program : Career & Youth Services - ACCEP-IEHP

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions : 1

Compensation: $27.92-$30.20

Job Summary:

The Case Manager helps Internationally-Educated Health Professionals (IEHPs) reduce barriers to foreign credential recognition (FCR) and connect IEHPs to employment opportunities that enhance their self-sufficiency to develop their careers in the health sector and provide paid Canadian work experience for IEHPs in their intended field of work.

Reports to: Program Manager

Key Duties & Responsibilities:

- Conducts information sessions for IEHPs on available services and resources.
- Conducts needs assessments for IEHPs to determine intended career and licensing goals and additional support requirements (e.G. financial).
- Creates individualized Accreditation and Career Plans for IEHPs towards credentialing and licensing as well as a career roadmap.
- Provides intensive training and guidance to prepare IEHPs for work experience placements.
- Works with IEHPs to identify and match a suitable employer for the targeted work experience intervention.
- Develops a Targeted Work Experience training schedule between IEHPs and employers and specifies the placement objectives, goals, milestones,



and expected outcomes.
- Provides employers with guidance and support services to foster and cultivate an inclusive work environment for IEHPs.
- Provides ongoing support to both IEHPs and employers to ensure training and development objectives are being met.
- Provides professional mentoring and networking opportunities for IEHPs to continue to enhance their employability.
- Provides IEHPs with ongoing support to help IEHPs achieve sustainable and permanent employment after the targeted work experience period.
- Arranges follow-up meetings with IEHPs on a bi-weekly basis to provide consistent support and guidance.
- Makes cold calls and performs online/face-to-face meetings with potential employers to develop specific work placement opportunities that match with project participants’ skills, training, work experience, interests, and career goals.
- Maintains productive ongoing relationships with existing employers and actively reaches out to prospective employers to establish relationships.
- Provides individualized support to employers to enhance their capacity to better hire, develop, and retain IEHPs.
- Communicates with service providers and employers for marketing and client referrals.




- Performs other job-related duties and responsibilities as required

Education, Training and Experience:

- Bachelor’s Degree in Business, Social Sciences, Social Work, Career Development or Vocational Rehabilitation
- Certified Career Development Practitioner (CCDP) or equivalent designation
- Minimum of two years’ work experience in a social service environment as an employment case manager, job developer, employer liaison, or job coach
- Experience in facilitating workshops/group activities, including but not limited to job search, basic life skills, essential work skills, and soft skills
- Experience in connecting with employers to provide job experience for clients
- Experience and knowledge in career counseling
- Knowledge of intercultural and social issues
- Knowledge of the local labour market and information in Ontario

Job Skills & Abilities:

- Excellent written and oral communication skills
- Excellent interpersonal skills
- Excellent program planning, time management, and organizational skills
- Additional languages are considered an asset
- Ability to support job search for IEHPs
- Ability to conduct needs assessment
- Ability to establish and maintain mentor/coach relationships with clients
- Ability to communicate effectively with service providers and stakeholders
- Ability to work independently and as a part of a team
- Excellent technical skills in MS Office and web-based applications
- Excellent attention to detail and comm

📌 13573 - Case Manager (Richmond)
🏢 Accep-Iehp
📍 Richmond