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Job DescriptionThe Onshore Technical Lead is responsible for driving end‑to‑end production support across AWS cloud services and core banking systems. The role ensures high availability, rapid incident response, platform reliability, and robust technical leadership across distributed teams.
Key Responsibilities
Lead end‑to‑end production support across AWS cloud platforms and core banking infrastructure, ensuring system stability, SLA compliance, and operational excellence.
Manage P1/P2 incident handling, coordinate with cross‑functional teams, drive rapid service restoration, and conduct post‑incident reviews to strengthen resilience.
Maintain and enhance monitoring, alerting, capacity planning, and performance baselines across cloud and banking systems.
Provide hands‑on technical guidance to onshore/offshore teams, manage shifts and on‑call rotations, and collaborate with vendors and L3 teams for timely issue resolution.
Technical Skills
Java/JEE, Spring, Spring Boot, Microservices
SOAP & REST APIs
AWS Cloud Services: Lambda, API Gateway, CloudWatch, DynamoDB
Highly Preferred: Dynatrace
Strong debugging, optimization, and production engineering capabilities.
Required Skills & Experience
8-10 years of experience in IT Operations, production support and leadership roles




4-5 years of relevant technical skills experience
Experience within the banking or financial services industry, with strong exposure to cards and payments
Cloud setting experience - AWS Cloud Services - 'Dynatrace is preferred'
Proven track record leading end-to-end production support in complex technology environments.
Hands‑on technical guidance to onshore/offshore teams
Strong analytical, communication, and stakeholder engagement skills.
The base compensation range for this role in the posted location is: $70,751 - $165,984 CAD.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance,



Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
BenefitsCapgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A‑F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.G., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important NoticeCompensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports

📌 Technical Lead (Toronto)
🏢 Capgemini
📍 Toronto