At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquarteredin Torontoand with teammembersacross the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doinggood for all animals and the environment.

Before you embark on this journey with us, learn more about the opportunity:

As Data Analyst, Ecommerce & Growth, you will support analytics across our Shopify and subscription ecosystem, with a strong focus on customer acquisition, retention, and lifetime value. You will work closely with Growth, CRM, Media, Finance, and Ecommerce teams to identify opportunities, measure performance, and deliver insights that inform key business decisions.

You will be responsible for analyzing customer behavior across the full lifecycle, from acquisition through repeat purchase and reactivation, while building and maintaining reporting that drives visibility into business performance. This role will play a critical part in advancing our ecommerce and subscription analytics capabilities, supporting forecasting, marketing efficiency, and long-term revenue growth through data-driven insights.

In this role you will:

- Support ecommerce and subscription analytics with a focus on retention, churn, cohort analysis, and customer lifetime value (LTV)
- Analyze customer behavior from acquisition through repeat purchase and reactivation to identify growth opportunities.




- Build and maintain dashboards and reporting to track performance across Shopify, subscription, and marketing channels.
- Partner with Growth and Media teams to evaluate acquisition efficiency, campaign performance, and long-term ROI.
- Support revenue forecasting and financial modeling in partnership with Finance.
- Develop and refine predictive models to support use cases such as LTV estimation, churn prediction, and promotion performance.
- Query and analyze data using SQL and contribute to data modeling within our data warehouse setting (e.G., Snowflake).
- Create clear visualizations and summaries that translate complex analyses into actionable business insights.
- Support experimentation and testing initiatives by measuring results and identifying learnings.
- Contribute to documentation and continuous improvement of analytics processes and data quality.

We’re genuinely excited about you because you have:
- 2 to 3 years of experience in a data analyst, business analyst, or similar analytics role.
- Bachelor’s degree in data science, computer science, statistics, mathematics, business analytics, economics, or a related quantitative field.
- Strong proficiency in SQL and experience working with relational databases.




- Experience using Python or R for data analysis and modeling.
- Solid understanding of statistics, cohort analysis, and basic machine learning concepts.
- Experience working with ecommerce or digital marketing metrics (conversion rate, CAC, ROAS, LTV).
- Experience building dashboards in BI tools such as Looker, Tableau, or similar.
- Exposure to forecasting, financial modeling, or marketing analytics is an asset.
- Strong analytical thinking skills and a track record of solving business problems with data.
- Excellent communication skills and the ability to explain insights clearly to non-technical stakeholders.
- Highly organized, curious, and comfortable working in a fast-paced, growth-oriented environment.

Compensation:

The hiring range for this role is $80,000–$110,000 CAD annually, with final compensation thoughtfully aligned to your experience, skills, and the value you bring. At Open Farm, we know great people don’t always fit a mold, so role scope and compensation may evolve to reflect your unique strengths. This position may also include additional rewards such as performance-based bonuses and other incentives. We believe in growing together through a pay-for-performance approach that recognizes impact over time. Beyond compensation, we’re proud to offer a comprehensive benefits and perks package designed to support your well-being and help you feel connected, supported, and inspired at work.

AI Statement:

Open Farm may use AI tools to help organize and review applications efficiently. W

📌 Data Analyst, Ecommerce (Toronto)
🏢 Open Farm
📍 Toronto