Industrial Americas Application Engineer (Toronto)

Industrial Americas Application Engineer (Toronto)

22 Oct
|
Trelleborg
|
Toronto

22 Oct

Trelleborg

Toronto

Sista ansökningsdag Plats: CAN - Toronto
Summary Of The JobThe Application Engineer provides technical guidance to sales and customers to develop, sell, and implement Trelleborg products and services. They assess technical and commercial needs, gather data, analyze applications, and recommend solutions with support from factory and engineering teams. Responsibilities include creating proposals, engineering drawings or 3D models, explaining installation techniques, presenting findings, and communicating directly with customer teams. Post‑sales work includes analyzing seal, installation, hardware, and system failures and resolving issues using Trelleborg resources. The role also focuses on building relationships across customer engineering teams to generate current business.
Territory: Greater Ontario, Canada.
Tasks And Responsibilities
The Application Engineer (AE) role delivers technical support and proposals to sales and customers for the purpose of developing, selling, and implementing Trelleborg products and solutions.
Collect and analyze information from customers to understand their business and their technical needs and expectations.
Create technical proposals demonstrating how Trelleborg’s products and services fit customer requirements and integrate with their systems and equipment or recommend necessary changes for integration.
Develop and deliver technical sales presentations and respond to technical questions regarding Trelleborg products, services, and capabilities.
Create or edit existing Trelleborg or Customer prints using NX, Adobe Pro, and other image editing software.
Manage technical prints and documents, routing and storage, by utilizing Teamcenter.




Coordinate cross-functionally to ensure the proper solutions are offered, including Trelleborg Group Suppliers, SCM, 3rd party factory engineers, Trelleborg R&D; test labs and Central Product Engineering, Product Managers, and Segment Managers.
Respond to customers’ questions and troubleshooting, investigate, and resolve technical problems that arise during or after implementation of Trelleborg solutions.
Identify value propositions for solutions and be able to transition and explain customer value.
Assist in achieving Sales Growth targets.
Assist in achieving Profitability Goals.
Process and manage engineering projects in a timely manner with a focus on project cycle velocity and project conversion.
Filter and prioritize projects to ensure achievability according to business strategy.
Understand and incorporate the commercial aspects (target budget/sales price) of the project when developing and providing proposals and solutions to meet customer needs.
Track, monitor and work to improve project win rate. Utilize CRM for all project information.
Conduct joint sales visits with Sales Engineers.
Visit existing and new strategic customers with the focus being Total Customer Satisfaction and Generation and Conversion of Projects for Sales Growth.




Build customer relationships and strategic partnerships, assess customer needs and recommend appropriate product and service solutions;

respond to complex customer inquiries. Utilize Trelleborg resources where appropriate and needed.
Focus on specific market segment as required by region.
Provide market feedback and intelligence for use by sales team, Marketing Department, Segment/Product/Lead Group personnel.
Promote standard products, custom engineered products and/or services where needed. Be a total solution provider.
Conduct internal training sessions on products and technical topics.
Article number creation and set up.
Complete KPI reporting and submit the first week of each month, including but not limited to: EAR projects, Project win rates, Project cycle and velocity, competitor activity, and changing market conditions.
Learn and utilize internal processes: CRM, JDE, NX, Quality, ISO.
Develop and implement procedures to ensure that customer projects, quotations and orders are processed efficiently, correctly, and in a timely manner.
Submit quote requests through supply chain for new opportunities to aid the Sales Engineer in receiving costing in a timely manner.
Ensure full compliance with all Standard Operating Procedures including Quality Manual and Quality Procedures.
Develop cross training and work instructions for internal and customer specific tasks.
Represent MA and region in cross-functional teams and projects.
Assist customer facing team members with technical quality related issues.
Assist in Information Technology (IT) efforts, looking for areas of improvement.
Provide p

📌 Industrial Americas Application Engineer (Toronto)
🏢 Trelleborg
📍 Toronto

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