Credit ControllerWest End, London (Hybrid - 2 days WFH / week)£30,000 - £40,000 + Bonus & BenefitsOur client, a leading commercial property and asset management firm with over £30bn of assets under management, is looking to hire a Credit Controller to join their growing finance team.

This role sits within the Credit Control function and offers the prospect to work closely with property management and client teams, ensuring the efficient collection of occupier charges while delivering a high level of service to stakeholders.

The Role

Manage the collection of outstanding occupier charges, including rent and service charges

Monitor and report on arrears, payment plans and collection performance

Work closely with Client Leads to support arrears strategies and enforcement processes

Engage with occupiers to resolve queries, disputes and payment issues

Produce aged debt reports and collection performance updates for clients and internal teams

Liaise with the Cashiering team to identify and resolve unallocated cash items

Maintain accurate records within property management systems





Ensure compliance with internal policies, statutory requirements and relevant industry standards

About You

Minimum 2 years' experience in a credit control or similar finance role ideally within real estate

Strong communication skills, both written and verbal

Experience managing debtor relationships and resolving payment disputes

Ability to analyse arrears positions and produce clear reports

Highly organised with strong attention to detail

Proactive and confident working with internal and external stakeholders

Working Hours:Monday to Thursday (9am to 5.30pm) and Friday (9am to 5pm)

Benefits:

Discretionary bonus

Hybrid working

25 days holiday + bank holidays

Pension scheme

Private medical insurance

Employee assistance programme

Season ticket loan & Cycle to Work scheme

ShareSave scheme & employee discounts

Social events, charity initiatives and professional development opportunities

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📌 Credit Controller (West End)
🏢 Commercial Property and Asset Management Firm
📍 West End