Staff Experience Designer (Toronto)

Staff Experience Designer (Toronto)

22 Oct
|
JD Power
|
Toronto

22 Oct

JD Power

Toronto

The RoleWe’re looking for a Staff Product Designer who thrives in complexity and thinks in systems, not just screens. You’ll help shape the future of JD Power’s data‑driven products and platform—turning complex enterprise workflows and analytics into experiences that feel clear, intuitive, and genuinely useful.
Job DescriptionTitle:
Staff Experience Designer
Location:
Remote US or Canada
Reports to:
Director, Product Design
Vacancy:
This is an existing vacancy
This isn’t just about designing features. It’s about stepping back to see how everything connects—defining frameworks, aligning teams, and shaping direction. You’ll partner closely with Product, Engineering, Data, and business leaders to clarify ambiguous problems and turn them into thoughtful, high‑impact solutions across multiple products.
You’ll raise the bar for design across the organization—mentoring others, evolving our design system, and helping teams move faster without sacrificing quality. The role demands a balance of systems thinking, solid visual craft, meticulous attention to detail, and product‑level decision‑making, with the ability to operate autonomously in ambiguity. You’ll work primarily in Figma and Adobe CC, incorporating AI‑enhanced workflows where they accelerate insight or polish.
What You’ll Make Possible (Impact)
Bring clarity to complex, data‑heavy enterprise workflows and reduce cognitive load.
Shape cohesive, cross‑product journeys that scale across the platform.
Improve consistency and velocity by evolving reusable patterns and frameworks.
Connect UX decisions to measurable business outcomes and customer value.




Elevate the quality bar across teams through mentorship, critique, and system governance.
Your impact won’t just be in what ships—it will shape how we think about and build products over time.
What You’ll Be Doing
Lead large, multi‑product initiatives from early discovery through delivery.
Frame ambiguous problems, align stakeholders, and chart a clear path forward.
Design scalable interaction models for complex B2B analytics tools.
Create cross‑product journeys that feel cohesive and intentional.
Partner with Product to define goals and success metrics;

ensure design supports business outcomes.
Collaborate with Engineering to translate ideas cleanly into implementation and drive design QA.
Evolve the design system (patterns, tokens, documentation) to reduce duplication and increase velocity.
Facilitate thoughtful critiques and design discussions;

mentor designers in craft and systems thinking.
Leverage AI‑enhanced workflows where they accelerate exploration, iteration, or polish.
What You’ll Bring
8–10+ years designing complex digital products, ideally in enterprise or B2B environments
Portfolio demonstrating systems thinking, platform‑level design, and polished UI craft
Deep expertise in interaction design, information architecture,



and workflow design
Expert proficiency in Figma and Adobe Creative Cloud
Experience evolving or governing design systems at scale
Strong communication and presentation skills, including the ability to explain decisions and present confidently to senior stakeholders and executives
Comfort operating in ambiguity;

proven ability tobuildalignment across teams and land decisions
Track record of delivering detail‑oriented, production‑ready design and partnering through build/QA
Experience using research and product metrics to guide decisions and demonstrate impact
Nice to Have
Experience with data visualization and analytical interfaces
Exposure to the automotive industry or automotive‑related digital products
Familiarity with AI‑enhanced design workflows or modern prototyping accelerators
Understanding of front‑end constraints (HTML/CSS/JS) to support implementation‑ready designs
Background in B2B SaaS, enterprise tools, or platform ecosystems
Experience shaping design operating principles (quality bars, critique norms, documentation) and supporting teams when priorities shift
From the Hiring Manager“I’m looking for someone who genuinely enjoys solving complex problems and helping others do their best work. You care about craft and systems equally, and you know design is about impact - on users, on the business, and on the team. If you’re excited by platform thinking, aligning partners in ambiguity, and elevating how product design operates across an organization, this role will be both challenging and rewarding.”

📌 Staff Experience Designer (Toronto)
🏢 JD Power
📍 Toronto

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