Sr. Officer, Database And Donor Systems (Toronto)

Sr. Officer, Database And Donor Systems (Toronto)

22 Oct
|
Kinvia
|
Toronto

22 Oct

Kinvia

Toronto

Sr. Officer, Database & Donor SystemsPermanent, Full-time (35 hours per week). Versatile location: Must reside in Canada. Reports to: Director, Integrated Fundraising and Communications. Salary: $70,900 - $77,100.
About this opportunityKinvia – previously known as Canadian Feed the Children – envisions a world in which children, youth, and their communities thrive, realizing their full potential. Kinvia works in partnership with local NGOs and communities in Uganda, Ethiopia, Ghana, Bolivia, and with Indigenous Peoples in Canada. We are here with communities who are building local, self‑reliant, sustainable systems to provide food for their children, youth, and families across generations. We work in solidarity with communities to impact all areas of nourishment at all stages of their lives, including income generation, education, gender equality, racial justice, and climate impacts. If you share our passion for our mission and thrive in a collaborative, values‑based culture, please consider applying for this role.
The Senior Officer, Database & Donor Systems plays an important role in supporting Kinvia’s fundraising efforts by ensuring accurate, reliable donor data and reporting. Working closely with the Integrated Fundraising & Communications team, this role helps maintain and optimize Kinvia’s donor database (Raiser’s Edge NXT), generate data and reporting that support fundraising analysis and decision‑making, and ensure teams have the information needed to effectively engage and steward donors.
This role contributes to the success of Kinvia’s annual giving and marketing initiatives by maintaining high‑quality data systems, supporting fundraising campaigns,



and providing reporting and analytics that guide donor engagement and growth strategies. As part of a learning and evolving organization, the Senior Officer will also contribute to process improvements, data governance practices, and reporting frameworks that strengthen Kinvia’s fundraising operations.
Areas of ResponsibilityDatabase Maintenance
Support the integrity, security, and performance of Kinvia’s donor database (Raiser’s Edge NXT).
Implement and maintain best practices for data entry, imports, and constituent information management.
Perform routine database maintenance including duplicate management, queries, appeals, and data hygiene.
Support fundraising revenue reporting and gift reporting requirements.
Donor and Marketing Data
Generate data extracts and reports to support fundraising campaigns, donor stewardship, and marketing initiatives.
Provide list pulls and segmentation for fundraising and marketing campaigns.
Maintain fundraising dashboards and campaign performance tracking (including PowerBI reporting).
Support integration and optimization between Raiser's Edge NXT and marketing tools (e.G., WordPress, MailChimp).
Monthly Donor Program Support
Support the administration of Kinvia’s monthly donor program in collaboration with the Annual Giving team.




Maintain accurate records and reporting on donor engagement, activity, and trends.
Assist internal staff and partners with processes related to monthly giving and donor records.
Integrated Fundraising & Communications Team Support
Work closely with the Annual Giving and Communications teams to support fundraising campaigns.
Identify and help resolve data inconsistencies in collaboration with internal teams.
Liaise with external vendors and internal teams to support donor reporting and database maintenance.
Requirements
University degree or college diploma in a relevant field such as business administration, nonprofit management, information systems, data analytics, marketing, or a related discipline, combined with training or certification related to CRM systems or fundraising data.
2‑4 years of relevant experience, including at least 2 years working with Raiser’s Edge NXT or a comparable CRM system.
Experience working with data imports, exports, queries, recurring gift management, and reporting.
Strong data management skills and attention to detail.
Experience generating reports and dashboards (PowerBI experience required).
Strong proficiency in Microsoft Office 365, particularly Excel.
Knowledge of Canadian privacy legislation (PIPEDA) and CASL compliance related to donor data.
Strong organizational and time management skills with the ability to manage multiple priorities in a remote environment.
Commitment to equity, inclusion, reconciliation, anti‑racism, and culturally respectful fundraising practices.
Ability to work effectively from a remote home office in Canada.
Must be eligible to work in Canada.

📌 Sr. Officer, Database And Donor Systems (Toronto)
🏢 Kinvia
📍 Toronto

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