Inside Sales Representative

Inside Technical Sales

Location: Burlington, ON |100% On-site

Position Overview

We are growing our Service & Parts team and looking for a driven Inside Sales Representative to help expand our aftermarket business. In this role, you will proactively engage our existing customer base to grow revenue across consumables, spare parts, and service contracts — serving primarily customers in the Southeastern and Southern U.S.

You will be the go-to sales contact for a defined account set, combining a consultative approach with technical product knowledge to identify opportunities, close business, and build lasting customer relationships. If you thrive in a structured sales setting and enjoy working closely with field and customer service teams, this is the role for you.

Key Responsibilities

Sales & Account Growth

- Proactively sell consumables, parts, and service contracts to existing customers within the installed base.
- Identify and pursue upsell and cross-sell opportunities to maximize account value.
- Support territory growth initiatives across the Southeastern and Southern U.S.
- Partner with regional sales teams to drive aftermarket revenue and meet targets.

Customer Engagement

- Serve as the primary point of contact for your accounts via phone and email.
- Respond to customer inquiries, prepare accurate quotes, and follow through to close business.
- Build and maintain strong,



long-term customer relationships grounded in trust and reliability.

Technical & Cross-Functional Collaboration

- Use ERP systems to identify parts and configurations, generate quotes, and analyze data to uncover sales opportunities.
- Collaborate closely with Field Service, Customer Service, and Sales leadership to ensure seamless customer experiences.

Qualifications

Required

- 2+ years of experience in inside sales, technical sales, or a customer-facing role.
- Strong technical aptitude with the ability to understand and communicate product specifications.
- Excellent written and verbal communication skills.
- Highly organized, self-motivated, and resourceful.

Preferred

- Background in engineering, science, or a related technical field.
- Experience working with ERP systems.
- Exposure to industrial equipment, service contracts, or aftermarket sales.

Compensation & Benefits

- Base Salary: $70,000 – $80,000 annually
- Commission: Approximately $15,000 – $20,000 annually, with uncapped earning potential
- Minimal travel required (approximately 5–10%)

Work Environment

This is a 100% onsite role based in Burlington, ON. You will be part of a growing inside sales and customer service function, reporting directly to the Service & Parts Business Manager and collaborating with a close-knit team focused on aftermarket growth.

Ready to grow with us? We'd love to hear from you.

📌 Inside Sales Specialist (Canada)
🏢 E.A. Associates
📍 Canada