OverviewRight now, we are looking for a Sector Capacity Services Manager to join our team

WHO WE ARE

The BC Non-Profit Housing Association (BCNPHA) is the leading voice for non-profit housing providers in British Columbia. We proudly represent and support over 600 non-profit housing societies that manage more than 60,000 affordable housing units across 2,000 sites in the province.

BCNPHA provides essential services, top-tier education, and valuable networking opportunities, while also advocating for policy changes that foster more affordable housing. Our members include non-profit housing providers, as well as individuals and organizations passionate about making housing more accessible and equitable for all.

With a commitment to leadership, advocacy, and maintaining the highest standards, BCNPHA works tirelessly to ensure affordable housing thrives in communities across BC.

Learn more about us at .

Your New RoleThe Sector Capacity Services Manager plays a key role in shaping and delivering BCNPHA's new sector capacity services business area, focused on expanding supports for the non-profit housing sector. This position leads the design and implementation of innovative support services for non-profit housing providers, explores new revenue models for BCNPHA, and contributes to strategic planning to ensure the sustainability and growth of sector operations.

What You Will Do

Lead the development and implementation of current support services for non-profit housing providers to strengthen operational sustainability and enable sector growth in alignment with BCNPHA's strategic plan.





With the Director, define the scope, priorities, and structure of the current Sector Capacity Services team.

Design and manage pilot initiatives, including evaluation frameworks and stakeholder engagement strategies.

Conduct market research and feasibility assessments to identify potential fee-for-service offerings and other revenue-generating opportunities.

Design, launch, and refine sector support services, including outreach and engagement strategies to build a sustainable client base and ensure service uptake.

Coordinate cross-functional project teams and working groups to ensure timely delivery of strategic initiatives.

Develop business plans, proposals, and presentations to support internal decision-making and external partnerships.

Work in collaboration with the policy team to monitor sector trends, policy developments, and emerging needs to inform program design and continuous improvement.

Work in collaboration with the education team to identify, design, and support delivery of new sector training opportunities.

Build and maintain relationships with housing providers, sector partners, and funders to support collaborative service delivery.

Prepare reports, dashboards,



and communications materials to share progress, outcomes, and impact with internal and external stakeholders.

What You'll Need to SucceedEducation Requirements

Must Have: Post-secondary degree in business administration, non-profit administration, public policy, social sciences, or a related field.

Nice to Have:

Graduate degree or post-graduate certificate in a relevant discipline (e.G., MBA, MPA, MUP) is an asset.

Project management certification.

Experience Requirements

Must Have: Minimum 5 years of experience in program or service development, strategic planning, or business operations.

Demonstrated experience in project management and stakeholder engagement.

Nice to Have:

An understanding of the housing system and the community housing sector is a strong asset.

Experience working with other mission-driven organizations and/or member-based organizations.

Experience developing accessible tools/templates/resources for organizations.

Experience developing and implementing fee-for-service models or social enterprise initiatives.

Technical skill requirements

Must Have: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience with project management tools and data analysis platforms.

Nice to Have:

Familiarity with CRM systems, data visualization tools, or financial modeling software.

Soft Skill Requirements

Must Have: Strong strategic thinking and analytical skills to assess sector needs and design effective solutions.

📌 Sector Capacity Services Manager (Vancouver)
🏢 BC Non-Profit Housing Association
📍 Vancouver