Credit ControllerWest End, London (Hybrid - 2 days WFH / week)£30,000 - £40,000 + Bonus & BenefitsOur client, a leading commercial property and asset management firm with over £30bn of assets under management, is looking to hire a Credit Controller to join their growing finance team.
This role sits within the Credit Control function and offers the opportunity to work closely with property management and client teams, ensuring the efficient collection of occupier charges while delivering a high level of service to stakeholders.
The Role
Manage the collection of outstanding occupier charges, including rent and service charges
Monitor and report on arrears, payment plans and collection performance
Work closely with Client Leads to support arrears strategies and enforcement processes
Engage with occupiers to resolve queries, disputes and payment issues
Produce aged debt reports and collection performance updates for clients and internal teams
Liaise with the Cashiering team to identify and resolve unallocated cash items
Maintain accurate records within property management systems




Ensure compliance with internal policies, statutory requirements and relevant industry standards
About You
Minimum 2 years' experience in a credit control or similar finance role ideally within real estate
Strong communication skills, both written and verbal
Experience managing debtor relationships and resolving payment disputes
Ability to analyse arrears positions and produce clear reports
Highly organised with solid attention to detail
Proactive and confident working with internal and external stakeholders
Working Hours:Monday to Thursday (9am to 5.30pm) and Friday (9am to 5pm)
Benefits:
Discretionary bonus
Hybrid working
25 days holiday + bank holidays
Pension scheme
Private medical insurance
Employee assistance programme
Season ticket loan & Cycle to Work scheme
ShareSave scheme & employee discounts
Social events, charity initiatives and professional development opportunities
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