Maple Ridge, BC, Canada

Job DescriptionPosted Friday, March 6, 2026 at 11:00 AM | Expires Saturday, April 4, 2026 at 9:59 AM

Connective is a dynamic non-profit organization that provides cutting-edge programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.

STATUS

Exempt. This position is open to applicants of all genders.

HOURS (40 hours per week)

Monday to Friday, 0900 to 1700

Please note: This role will require you to work flexible hours based on program needs and have an on call component.

WHAT WE OFFER

Committed Living Wage Employer

2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC

2023 High-Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On-Demand Pay to withdraw earned wages before payday

Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Senior Manager of Programs or their designate

Participates as a member of Connective's management team

Liaises with government and community agencies, volunteers, and members of the general public

KEY ACCOUNTABILITIESAdministration





Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks

Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local and the Personnel Polices of Connective.

Arranges shift schedules, ensuring appropriate staff coverage

Implements a system of staff and volunteer orientation, supervision, in service training and evaluation

Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor's files and records are maintained

Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs

Makes sure effective effective, inclusive support programs are designed and maintained

Supports the overall program strategic direction

Liaises with other Connective's staff, especially regarding potential referrals

Facilitates person-centered planning opportunities for staff and service users

Develops related program opportunities, available to the individuals in the community

Ensures that funder's guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community

Maintains effective working relationships with related community services, government/stakeholders and agencies

Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities

Ensures that the physical facilities fulfill all fire, health and safety regulations

Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call

Is available to all resource staff, in case of emergencies;

this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Other Duties

Coordination and Administration of other teams and programs

All Human Resource Functions – recruitment, training, development

EXPE

📌 Program Manager (Maple Ridge)
🏢 Connective
📍 Maple Ridge