Required Skills & Experience

1-3 years in a relevant role or environment

Solid documentation skills (preparing, reviewing, and maintaining release/change documentation)

Hands‑on experience with ServiceNow change tickets

Familiarity working in process‑heavy, governed environments

Nice to Have Skills & Experience

Experience with ECM (Engineering Change Management) or similar structured change frameworks

Familiarity with CAB (Change Advisory Board) processes

Exposure to CIBC or other large financial institution release/governance models

Working knowledge of Jira and Confluence

Experience supporting or partnering closely with Release Managers

Job Description





Insight Global is looking to hire a Jr PCO to support the administrative and documentation aspects of release management within a process‑heavy environment aligned to banking enterprise standards.

Key Responsibilities

- Gather and prepare required documentation for all upcoming releases in line with processes

- Ensure change tickets are created, complete, and contain correct and approved verbiage

Work across enterprise tools including:

ServiceNow – change tickets

Jira and Confluence – tracking and collaboration

Word documents – primary format for release documentation

Rate

$30-34/hr

📌 Junior Pco (Edmonton)
🏢 Insight Global
📍 Edmonton