American Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men, and women, up to 7’1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leading brand in the tall community. The growth can be attributed to the excellent leadership team and family values that drive the business – respect, passion, support, and empowerment.
We believe the best ideas come from a diverse group of people. This is a special opportunity to join an cutting-edge business with tremendous upside, and a work culture built on the foundation of respect, inclusiveness, and continued learning.
As the Senior Technical Product Manager for our DTC ecommerce brand, you will play a pivotal role in shaping our product strategy and driving the development of innovative solutions that align with our customers’ needs and business goals. You will collaborate with cross-functional teams to deliver exceptional user experiences, manage the product lifecycle, and continuously refine our offerings. The ideal candidate is a strategic thinker with a robust technical background, experience with Shopify, and familiarity with surrounding systems and integrations, along with a successful track record in product management within the ecommerce space.
Job Duties & Responsibilities
Application & Platform Strategy Ownership
Own the strategy, lifecycle, and evolution of core ecommercesupportingapplications and platforms, ensuring technology investments align with business strategy, growth plans, and operational priorities.
Enterprise Architecture & System Clarity
Create,maintain, and communicate a shared,



trusted view of enterprise architecture—documenting how systems integrate, scale, and evolve across Shopify,ERP, WMS, analytics, and third-party services. Act as a steward of system coherence and long-term technical health.
Application & System Roadmaps
Develop and manage multi-year application and system roadmaps that balance innovation, scalability, reliability, and technical debt, proactively planning platform evolution rather than reacting to issues.
System Knowledge & Transparency (SharePoint Wiki Ownership)
Establish and govern a centralized system knowledge repository (SharePoint Wiki) that captures application purpose, integrations, data flows, dependencies, risks, and ownership—eliminatingtribal knowledge and reducing dependency on individuals.
Cross-Functional & IT Collaboration
Partner closely with engineering, IT, operations, marketing, and external vendors to deliver system enhancements, integrations, and platform improvements across the full technology ecosystem.
Agentic AI Exploration & Enablement
Identify, evaluate, and pilot agentic AI solutions that automate workflows, improve operational decision-making, and scale internal capabilities across ecommerce, marketing, customer experience, and back-office functions.
Business & Market Alignment
Assess business needs,



operational pain points, and emerging technologies toidentifyopportunities for system optimization, automation, and differentiation.
Requirements, Prioritization & Governance
Translate business and operational needs into clear, prioritized requirements using ROI, scalability, risk, and impact-based frameworks;

ensure alignment acrossstakeholders.
Stakeholder Communication & Technology Translation
Serve as the bridge between business and technology, clearly communicating system capabilities, trade-offs, risks, and opportunities to both technical and non-technical stakeholders.
Standards, Best Practices & Continuous Improvement
Champion best practices in application management, documentation, architecture, and governance to drive consistency, resilience, and long-term operational excellence.
Experience, Education & Designations
8+ years of experience in technical product management, application management, or platform ownership roles within ecommerce or complex digital ecosystems.
Demonstrated ownership of enterprise or multi-application platforms, including responsibility for system evolution, integrations, scalability, and long-term roadmap planning.
Hands-on experience with Shopify and surrounding enterprise systems such as ERP, CRM, WMS, OMS, PIM, payment platforms, and analytics tools.
Proven experience creating andmaintainingenterprise architecture views, system diagrams, and integration documentation that provide clarity across technical and non-technical stakeholders.
Experience leading or contributing to application and system roadmap planning, balancing innovati

📌 Senior Technical Product Manager (Toronto)
🏢 American Tall
📍 Toronto