Job Title: Business Analyst

Company: Altea Healthcare/Aarista Technologies

Location: This role requires working onsite at our Burnaby, BC office four days per week , with one day per week working from home. (Hybrid)

Compensation: $80k CAD

About the Role:

We are seeking an experienced Business Analyst to support the evolution of our Electronic Medical Record (EMR) platform. This role is critical in bridging clinical, operational, and technical stakeholders by researching new feature ideas and enhancements, synthesizing feedback, and translating findings into clear, actionable requirements and user stories for product and engineering teams.

The ideal candidate is analytical, communicative, and detail-oriented, with experience working on complex software products, ideally in healthcare, and a robust grasp of structured requirements documentation.

Additionally, we would like someone who can think beyond requirements gathering to help define how success is measured, including KPIs and, where applicable, how emerging technologies such as AI can be thoughtfully incorporated into product workflows.

Key Responsibilities:

Discovery & Research

- Research and analyze new feature opportunities and enhancements to existing EMR functionality
- Gather input from internal stakeholders (product, engineering, clinical, operations, compliance)
- Review regulatory, workflow, and customer-driven requirements relevant to EMR systems
- Analyze current-state workflows and identify gaps or improvement opportunities

Stakeholder Collaboration

- Facilitate discovery sessions, interviews, and requirements workshops
- Present findings, trade-offs, and recommendations to product and engineering leadership
- Act as a liaison between business, clinical, and technical teams

Requirements & Documentation

- Draft clear,



structured requirements documents (BRDs, FRDs, or lean equivalents)
- Author user stories with acceptance criteria suitable for agile development teams
- Define functional and non-functional requirements, assumptions, constraints, and dependencies
- Support backlog refinement and sprint planning by clarifying intent and scope

Product & Delivery Support

- Collaborate with Product Managers to ensure requirements align with product strategy
- Support QA and UAT by clarifying expected behavior and edge cases
- Assist in evaluating delivered features against original requirements

Required Qualifications:

- 3+ years of experience as a Business Analyst, Product Analyst, or similar role OR a Bachelor’s degree in Business, Information Systems, Healthcare Administration, Computer Science, or a related field combined with a relevant internship, co-op, or hands-on project experience in business analysis, product development, or software delivery
- Demonstrated ability to work independently , prioritize work, and move initiatives forward without always requiring detailed instructions
- Comfort operating in a startup or fast-changing environment where processes may evolve and ambiguity is common
- Strong proficiency in requirements gathering, documentation, and user story creation
- Excellent analytical thinking and problem-solving skills
- Clear written and verbal communication skills with both technical and non-technical stakeholders
- Ability to define meaningful KPIs , success metrics, and outcome measures for new features, and to outline approaches for ongoing monitoring, reporting, and evaluation of those metrics over time

Preferred / Nice-to-Have Qualifications:

- Experience with EMR/EHR systems , healthcare IT, or clinical workflows
- Knowledge of long-term care, skilled nursing, or ambula

📌 Business Analyst (North York)
🏢 Altea Healthcare/Aarista Technologies
📍 North York