Position: Director, Project Management Office (PMO)

Location: North York/Hybrid

Department: PMO

Salary: $137,000-$147,000 + Bonus

Company Information

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has almost 300 employees working across the country and has helped well over 100,000 Canadians get out of debt.

And now, we’re embarking on our next stage of transformation and significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client‑centric team members to play critical roles in helping us reach our ambitious goals.

As we continue to grow and evolve, we are seeking a people‑first leader to build and lead our Project Management Office (PMO).

Position Summary

The Director, Project Management Office (PMO) will lead the development of a high‑performing, enterprise PMO, with a strong focus on people leadership, capability building, governance and standardization on best practices, and organizational alignment. This role is responsible not only for ensuring effective project delivery, but also for developing talent, fostering a culture of accountability and collaboration, and embedding project management excellence across the organization.

This is a highly visible leadership role requiring deep partnership with executive leadership and the ability to influence, coach, and inspire teams across Farber,



including working effectively with highly capable and independent stakeholders. This role requires a leader who can balance structure with pragmatism—building trust, navigating resistance, and bringing teams along while establishing consistent project discipline.

Farber operates in a fast‑paced, intellectually rigorous environment where leaders are encouraged to think independently and challenge ideas. The PMO Director must be comfortable operating in this context—bringing structure and clarity without stifling autonomy and influencing alignment where formal authority may be limited.

Key Responsibilities

- Provide day‑to‑day leadership of the PMO, ensuring consistent application of methodology, governance, and delivery standards
- Act as the primary escalation point for delivery risks, resourcing constraints, and cross‑team dependencies
- Build, lead, and mentor a high‑performing team of project managers and analysts
- Lead with a coaching mindset, adapting approach to different personalities, experience levels, and working styles
- Establish clear roles, career paths, and development plans to grow PMO talent
- Foster a culture of accountability, collaboration, and continuous improvement




- Coach and support project leaders across the organization, elevating enterprise project management capability
- Establish and evolve the PMO as a center of excellence, with a solid focus on enabling people and teams to succeed
- Provide value to the business and the various stakeholders in frequently providing advice and guidance from the PMO’s unique perspective
- Develop and implement frameworks, tools, and training to standardize and elevate project delivery
- Align project portfolio with Farber’s strategic priorities and business goals
- Oversee the intake, prioritization, and execution of enterprise‑wide initiatives
- Ensure consistent application of project management methodologies (Agile, Waterfall, or hybrid)
- Monitor project performance, risks, and resource capacity across the portfolio
- Provide clear, actionable reporting and insights to senior leadership.
- Seek guidance from senior leadership when necessary

Stakeholder Engagement & Influence
- Build credibility with senior leaders and subject matter experts who may challenge process, timelines, or priorities
- Influence alignment across strong personalities and competing viewpoints, using a combination of data, empathy, and sound judgment
- Navigate resistance constructively balancing firmness on standards with flexibility in approach
- Act as a trusted advisor who can both challenge and support stakeholders to improve outcomes
- Translate PMO structure into practical value, ensuring teams

📌 Director Project Management Office (Toronto)
🏢 Farber
📍 Toronto