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Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other. Life at Axon is fast‐paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your ImpactAxon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Senior Technical Program Manager to lead the delivery of complex hardware and enterprise‐grade SaaS solutions that empower our customers to manage information effectively.

What You'll DoLocation: Canada - Remote

Travel: 40%-50%

Reports to: Senior Director, Program Management

Direct Reports: 0

Lead complex, enterprise product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.

Manage multiple medium to large‐sized projects with a focus on timelines, scope, and budget control.

Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards.

Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.





Support program planning activities through effective work estimation processes.

Oversee program‐level change management activities, working closely with client partners and internal stakeholders.

Develop comprehensive documentation to support customer acceptance and revenue recognition.

Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams.

Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes.

Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions.

Mentor junior project managers and support the recruitment process to strengthen the program management team.

What You Bring

Bachelor's Degree in Business, Information Systems, Technical Engineering or equivalent experience.

Fluent in both English and French.

PMP certification is highly preferred.

5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management.

Proven experience delivering large‐scale enterprise software deployments, infrastructure programs,



or mission‐critical application rollouts.

Strong proficiency in technical project management tools to track, manage, and deliver on objectives.

Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders.

Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals.

Exceptional communication, organization, and interpersonal skills, with a robust ability to distill technical concepts for varied audiences.

Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction.

Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between CAD 128,700 in the lowest geographic market and CAD 205,920 in the highest geographic market. The actual base pay is dependent upon

📌 Deployment Program Manager (Quebec City)
🏢 Axon
📍 Quebec City