Our Story & Purpose
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement
- apply todayYour Role in Supporting Our Members
As a Senior Manager in the Commercial Banking Products team, you will be developing innovative solutions in the form of products, services or technologies for commercial and small business that solve for evolving needs of the member and employee. You will be instrumental in establishing prioritized roadmaps and ensuring the successful delivery of initiatives that fall within your portfolio. You will be leading a team of product managers with an alignment towards increasing member and employee satisfaction and achieving business objectives by bringing better solutions to market. In this role, you will report to the Director, Commercial Banking Products.
This is a permanent, full-time role that will report to the Director, Product
- Commercial Banking. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be in office for events and business demands when needed.
How You 'll Make an Impact
Leading, coaching,



and developing a team of product managers by modelling a growth mindset and supporting ongoing professional developmentDefining and driving product strategy and prioritized roadmaps informed by stakeholder input, member and employee needs, and data-driven insights, while balancing performance and riskLeading commercial lending and deposit pricing analysis and developing pricing strategies aligned with business objectives and risk appetiteOwning and managing the commercial product portfolio, including overall performance and P&L; accountabilityPartnering with peers and senior leaders to identifying and executing opportunities to grow and improve the portfolio across member impact, risk, technology, innovation, volume, and revenueEstablishing, embedding, and continuously evolving strong product management practices across the teamDiving into execution details when needed to unblock progress and ensure high-quality outcomesYou have
6+ years of relevant experience in product management within the financial services industry, along with a post-secondary degree in Business or a related field (or an equivalent combination of education and experience);

experience in commercial and small business banking is an assetProven experience delivering and managing banking products within complex, enterprise, and multi-vendor technology environmentsDeep knowledge of product risk management,



including regulatory considerations across the product lifecycleSolid grounding in banking product management practices, industry standards, and compliance requirementsStrong understanding of agile product management principles and

how to apply
them in regulated environmentsExperience with commercial product pricing analytics, including margin, risk, and competitiveness trade-offs is an assetUnderstanding of commercial banking products, market dynamics, and the broader business banking landscape is an assetAbility to translate ambiguity into clear direction, priorities, and actionExcellent communication and collaboration skills, with the ability to engage diverse stakeholder groupsExperience incorporating user experience and journey design best practices into banking products is an assetBonus points, if you have
Certification in Product Management or Business AnalysisAdded bonus if you have a Masters’ Degree in any of the above disciplinesYou are
You are a strong problem solver who’s always curious to explore and analyze feedback, data, and insights, to uncover problems and identify opportunities to act on.
You build strong relationships with stakeholders. Collaboration and communication are at the core of how you operate.
You have the ability to work closely with technical internal teams, including enterprise architects and systems analysts to create robust requirements for development.
You have the planning, project management, and decision-making skills needed to manage a complex portfolio with a broad stakeholder group.
You are a critical thinker and can lead through influence to build strong teams, drive successful product development, and deliver value to our members.
We value lived expe

📌 Senior Manager, Banking Products (Toronto)
🏢 Vancity
📍 Toronto