Overview
Work

Location:

Toronto, Ontario, CanadaHours:
37.5Line of Business:
Human ResourcesPay Details:
$155,000
- $215,000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate 's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
The AVP, HR Advice leads enterprise HR advice delivery, modernizing operating models, tools, and capabilities to provide timely, high-quality, and risk-aware guidance across the organization. The role leads a team that plays a critical part in advancing people manager effectiveness, judgment, and accountability across TD, while balancing operational excellence with future-focused transformation.
Key Accountabilities
The HR Advice role is accountable for transforming how HR advice is designed, delivered, and experienced across the enterprise. This role ensures HR advice is consistent, scalable, and risk-aware, while evolving delivery models, digital enablement, and advisor capability to meet the needs of a complex, regulated organization.
The role balances operational excellence today with modernization for tomorrow, enabling leaders and employees to access timely,



high-quality HR advice while freeing HR capacity for higher-value work.
The role leads a function that is evolving to drive greater enterprise impact in people manager effectiveness, advancing managerial judgment, coaching maturity, and accountability in the stewardship of employee matters.
HR Advice Delivery & ExperienceLead end-to-end HR advice delivery across channels (e.
G., advisor-led, self-service, escalated support)Ensure advice is timely, accurate, and aligned to policy, employment law, and enterprise risk standardsEstablish clear service expectations, escalation pathways, and accountability for complex casesContinuously improve leader and employee experience at key moments that matterShape and advance a cohesive enterprise approach to drive outcomes that elevate people manager coaching capabilities, decision confidence, and accountability in managing colleague matters.
Team Leadership & Capability BuildingLead, coach, and develop a high-performing HR advice teamBuild future-ready capabilities including advisory judgment, digital fluency, and continuous improvementFoster a culture of accountability, learning, and client-centricityHR Advice Modernization & Operating ModelDesign and implement the future-state HR advice operating model, including tiering, case complexity,



and role claritySimplify and standardize advice processes and decision frameworksReduce variability in advice outcomes while preserving professional judgment where requiredDigital Enablement & Knowledge ManagementPartner with HR Technology, Operations, and CoEs to modernize HR advice tools and platformsOversee HR knowledge management to ensure content is current, intuitive, and usableEnable self-serve and "right-first-time" resolution through decision support tools and guided workflowsLeverage data and insights to identify trends, risks, and opportunities for improvementRisk, Governance & QualityEstablish and maintain governance frameworks for HR advice deliveryEnsure compliance with employment legislation, policy, and regulatory requirements across jurisdictionsProactively identify people-related risks and systemic issues through advice data and case trendsStakeholder Partnership & Change LeadershipLead change management to drive adoption of new advice models, tools, and ways of workingInfluence senior stakeholders with clear insights, trade-offs, and recommendationsAct as a trusted partner to HR Business Partners, Centres of Excellence, and business leadersPartner closely with Employee Relations, Legal, and Risk to manage high-impact mattersPartner closely with HR Advice & ER leadership supporting TD Bank AMCB and TD Securities for North America and Europe, Asia, PacificSkills, Education & ExperienceUndergraduate degree required;

advanced degree or designation in HR or employment law is an asset.10+ years of progressive experience in HR, employment law, risk, governance, or related fields.
Proven ability to lead modernization and transformation initiatives in complex organizations (e.
G., HR service delivery, operating model change, large-scale HR initiatives)Superior business acumen with solid analytical

📌 Avp, Hr Advice (Toronto)
🏢 TD
📍 Toronto