Elevate the customer experience at Birchwood Collision Centre as a Collision Consultant. Utilize your communication skills to manage repairs, inquiries, and follow-ups for customer satisfaction. As a full-time Collision Consultant, you'll report directly to the Production Manager. This role requires building relationships with customers, clearly communicating repairs and costs, and completing essential paperwork. A suitable candidate will have a solid commitment to customer satisfaction and collaborative teamwork, enhanced by organization and tech skills.

Key Responsibilities
• Handle customer inquiries via phone and in person
• Explain needed repairs and associated costs
• Follow up with customers to gauge satisfaction




• Complete collision repair order paperwork
• Build rapport and foster strong customer relationships

Requirements:
• Proven commitment to customer satisfaction
• Completed post-secondary education preferred
• High attention to detail and organizational skills
• Comfortable with technology and Microsoft applications
• Valid driver's license and clean driver abstract Drive customer satisfaction through expert communication and relationship-building at Birchwood Collision.

📌 Collision Consultant at Birchwood Collision (Headingley)
🏢 Birchwood Automotive Group
📍 Headingley