Elevate your customer service career with Element Fleet Management as a Bilingual Customer Care Specialist. Provide exceptional support in both French and English from a remote location. In this full time role, you will assist clients and drivers by addressing inquiries in both languages through phone, chat, and email. Your skills in problem-solving, empathy, and effective communication will ensure a positive experience for all customers. Join a dedicated team working to redefine the fleet management industry.

Key Responsibilities
• Respond to inquiries in French and English via phone, chat, and email
• Resolve web support and fleet service inquiries
• Clarify customer needs and provide tailored solutions
• Aim for first-contact resolution in every interaction
• Collaborate effectively with team members

Requirements:
• High school diploma or equivalent
• Fluency in French and English
• Strong customer service and communication skills
• Proficient with Microsoft Office applications
• Previous customer service experience preferred Support clients and drivers effectively while enhancing your bilingual communication skills at Element Fleet Management.

📌 Bilingual Customer Care Specialist at Element (Canada)
🏢 Userc Dehradun
📍 Canada