Manager, Fleet Performance

Department: Operations

Employment Type: Permanent - Full Time

Location: Calgary

Description

What You'll Do:

- Build the Fleet Performance Group from the ground up by establishing the operating model, team structure, governance cadences, and RASCI before the first hire joins
- Lead and develop a multi-disciplinary team across Fleet Reliability & Support, Operations Performance, and Technical Knowledge as the group scales
- Hold final accountability for fleet uptime, configuration baselines, data processing pipeline integrity, and KPI reporting across all deployed Production assets globally
- Own the Production asset change management process: every change outside the approved MaintainX baseline requires your risk/benefit sign-off
- Drive the 50% SME support transfer on Day 1, scaling to 80% of routine support resolved by FPG within 6 months, and track Engineering demand to confirm capacity is genuinely released
- Represent Fleet Performance in monthly governance reviews and quarterly strategic sessions with Operations Leadership and the Director of Operations
- Partner with Engineering, Geoscience, Data Science, Regional Managers, and Project Managers on shared ownership zones, escalation boundaries, and cross-functional accountability

What We'll Love About You:

- You’ve built operational functions before, and you know the first 90 days are about earning trust, not proving yourself right
- You think in systems: when you see a problem, you fix the process, not just the instance
- You’re as comfortable talking engineering trade-offs with a field technician as you are presenting KPIs to a VP




- You own the outcome even when the inputs are outside your control, and ambiguity doesn’t slow you down
- You understand that a fleet performance function lives or dies by the quality of its data, and you’ve built data discipline into teams before

Key Responsibilities

- Develop and get executive sign-off on the FPG charter, mandate, and operating model
- Hire, onboard, and develop the team (10-15 FTE); grow to full org chart over 12–18 months
- Establish MaintainX as the system of record: asset hierarchy, PM templates, work order standards, and change management workflow
- Own all Production-asset change management decisions, including risk/benefit review and Engineering sign-off coordination where required
- Deliver the 50% → 80% SME support transfer milestones; report progress monthly to Operations Leadership
- Define and maintain the escalation model (L1/L2/L3) and ensure FPG is executing to it
- Drive the continuous improvement loop: FPG monitors, Engineering improves, R&D; innovates, FPG standardizes
- Report fleet KPIs monthly including uptime, MTTR, PM compliance, repeat failure rate, QC pass rate, and Engineer capacity released

Travel Requirements:

- Up to 30% domestic and international travel to client sites, regional field offices,



and GeologicAI offices globally; higher in the first 6 months during team and process establishment

Skills, Education, and Experience

Must Have Skills, Education, and Experience:

- 10+ years in asset management, fleet operations, or operational engineering in an industrial, field‑deployed, or instrumentation workplace
- Demonstrated experience building and leading cross‑functional operational teams, not just managing established ones
- Direct experience with CMMS or asset management platforms (MaintainX, SAP PM, IBM Maximo, or equivalent) as a system of record
- Track record of driving measurable performance improvements against defined KPIs (uptime, MTTR, cost/hour, or similar)
- Experience managing geographically distributed teams and field operations across multiple time zones
- Strong understanding of change management, configuration control, and escalation model design

Assets:

- Experience in mining, mining services, oil & gas, industrial IoT, or precision instrumentation industries
- Familiarity with data processing pipelines, sensor calibration, or geoscience data workflows
- Experience with reliability‑centered maintenance (RCM) or similar reliability engineering frameworks
- Prior experience managing a function during rapid organizational scaling (startup to scale‑up transition)
- Familiarity with systems integration concepts (connecting CMMS to monitoring platforms, ticketing tools, etc.)
- PMP or equivalent project/program management certification

Benefits from Working at GeologicAI

What You'll Love About Us:

We're a fast‑growing well‑funded company working on interesting products that are making a difference to th

📌 Manager, Fleet Performance (Calgary)
🏢 GeologicAI
📍 Calgary