Lead impactful service delivery as Sparkrock's Director of Skilled Services in a fully remote position. Drive innovation in ERP/SaaS implementations for social benefit organizations across Canada. This senior leadership role involves managing a $3–5M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance collaborative efforts with cross-functional groups to meet client needs and exceed expectations.

Key Responsibilities
• Own the P&L; for a $3–5M portfolio
• Oversee ERP/SaaS project delivery quality
• Lead and motivate a Professional Services team
• Act as senior escalation point for key customers
• Drive process improvements for delivery efficiency

Requirements:
• Bachelor's degree in Business, IT, or related field
• 10-15 years in professional services roles
• 3-5 years in a leadership position
• Proven track record managing $3-5M project portfolios
• Strong customer relationship management skills Elevate your career by transforming service delivery and supporting meaningful innovations at Sparkrock.

📌 Director of Professional Services Sparkrock (Regina)
🏢 JYSK Canada
📍 Regina