Solutions Architect (Toronto)

Solutions Architect (Toronto)

22 Oct
|
Teifi Digital
|
Toronto

22 Oct

Teifi Digital

Toronto

About Teifi

Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges. We focus on integrating large catalogs, sophisticated data frameworks, and legacy systems into seamless unified commerce and B2B solutions, delivering unparalleled customer experiences. Our skill in deploying Shopify Plus caters to top-tier merchants in manufacturing, parts, distribution, retail, and B2B, ensuring minimal technical debt and maximized e-commerce revenue.

An AI-Forward Workplace AI is embedded in how we work. Our team regularly uses AI tools to enhance productivity, streamline processes, and deliver better outcomes. Candidates joining us should be comfortable leveraging AI as part of their day-to-day workflow and open to developing their skills as these tools evolve. Familiarity with AI tools is a plus; a willingness to learn and adapt is a must.

As part of our hiring process at Teifi Digital, any offer of employment is conditional upon the successful completion of a background check.

Role Overview We are seeking an experienced Solutions Architect (Shopify) to join our growing eCommerce and technology team. In this role, you will own the end-to-end technical solution for complex, enterprise-grade unified commerce engagements on Shopify Plus — spanning online storefronts, point-of-sale, B2B, marketplaces, and the broader system landscape. You will partner closely with Sales, Project & Program Management, Business Analysts, Engineering, and other departments to deliver high-quality, scalable solutions for high-growth and high-volume eCommerce clients. You will engage from pre-sales through Build, acting as a strategic technical leader who drives clarity, alignment, and informed decision-making across client, partner, and internal stakeholders.



This role blends hands‑on technical expertise with architectural oversight, enabling you to shape platform decisions, integrations, and custom development approaches across the agency's enterprise engagements. As a key contributor in a fast‑paced agency workplace, you will help shape best practices, evaluate emerging technologies, and ensure our Shopify solutions are future-ready, maintainable, and aligned with both short-term client goals and long-term business strategy.

What Makes This Role Different? Teifi is product‑led as well as services‑led. We've built a portfolio of proprietary products — including WorkMate — that we leverage to accelerate enterprise delivery and unlock outcomes that pure custom builds can't match. As Solutions Architect, you'll help shape how these products factor into client solutions, and surface patterns from the field back into our product roadmap.

Key Responsibilities Pre‑Sales Support

Partner with Sales and account leadership on qualifying enterprise opportunities — joining prospect calls to surface technical needs, constraints, and feasibility early in the pursuit.

Lead technical scoping and estimation during pursuit, translating prospect requirements into solution outlines, high‑level architecture, and level‑of‑effort guidance.

Contribute to proposals and statements of work — defining the technical approach, assumptions, risks,



and key dependencies that inform commercial terms.

Deliver tailored technical demos and architectural walkthroughs that showcase Teifi's capabilities and proprietary IP (e.g., WorkMate) to prospective clients.

Help shape pricing approach by identifying complexity drivers, integration scope, and resourcing needs, and by flagging risks that should be addressed before contracting.

Discovery & Solution Design

Own the technical Discovery — leading the technical aspect of discovery sessions and workshops, navigating business and technical stakeholders across enterprise client organizations, and partnering with Project/Program Management on discovery agendas, prioritization, and synthesis.

Develop a clear understanding of the client's as‑is and target‑state across business processes, people/users, and systems/technology — performing gap analysis to inform solution scope and prioritization.

Facilitate scope prioritization and support client stakeholders in making informed now‑vs‑later decisions; navigate scoping, prioritization, and roadmapping exercises that address both immediate needs and long‑term enterprise success.

Set up proof‑of‑concept prototypes during Discovery as appropriate, de‑risking uncertain technical approaches before committing to a full build.

Create Solution Design documents at the System and Component level, outlining the solution approach to features and requirements in a way that enables the team to write stories and build with confidence.

Produce and maintain comprehensive technical documentation including architecture diagrams, data flow processes, API schemas, and system integration maps.

Partner wit

📌 Solutions Architect (Toronto)
🏢 Teifi Digital
📍 Toronto

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