22 Oct
|
ZoftSolutions
|
Mississauga
22 Oct
ZoftSolutions
Mississauga
Nothing can limit your dreams when you are at Zoft
SENIOR QA ENGINEER
Work
Location:
Canada
We are hiring a Senior QA Manager for an onsite assignment at our client's premises in Canada, owning QA leadership across multiple product streams. You will own end-to-end test strategy — manual and automated, across web, mobile, API and emerging surfaces — coordinate distributed QA engineers across India, Canada and elsewhere, and be the credible face of quality with the client's leadership. Deep hands
- on testing craft, excellent scripting, and confident direct client communication are essential. This role is AI
- first by design: you and your team will use modern AI-augmented testing tools to raise coverage, velocity and defect discovery.
WHAT YOU'LL DO
Test strategy & quality governance across products
Own the multi-product test strategy — functional, regression, exploratory and non-functional (performance, security, accessibility, resilience) — aligned to release cadence and risk profile. Set and enforce quality gates, entry/exit criteria, coverage targets, and quality metrics that drive behaviour (escape rate, defect density, first-time-pass, MTTR). Own test-data and workplace strategy, and compliance testing where relevant (PIPEDA, WCAG 2.2 AA, Ontario AODA, Quebec Law 25). Hands-on manual & automation testing Stay hands-on — design frameworks, review test code, model complex scenarios, and mentor by example rather than by ticket. API and contract testing (Postman REST Assured Karate Pact); performance (k6 JMeter Gatling); accessibility (axe-core); visual regression (Applitools Percy). Extend the same rigour to emerging surfaces the products reach — conversational / agent UIs, embedded and IoT, voice and wearable — as they enter release scope.
AI-first testing Drive AI-augmented testing as the default posture — self-healing frameworks (Mabl Testim Applitools Eyes), LLM-assisted test generation (Copilot / Claude / Cursor), automated triage of logs and failures. Own the quality of AI features in the products — prompt tests, red-teaming, guardrail and PII validation, and LLM-eval pipelines in CI (Braintrust Langfuse Ragas DeepEval Promptfoo). Distributed QA leadership across time zones Lead QA engineers across India, Canada and elsewhere; run planning, standups, reviews and retros designed to work across 8–10-hour gaps. Own hiring standards, ramp, mentoring, career development and performance conversations for both onsite and offshore team members. Onsite QA leadership & delivery coordination Be the onsite quality leader at the client's premises across multiple product streams — attend client ceremonies, present QA plans and outcomes to client leadership, and run incident post-mortems. Coordinate cross-product delivery with client PMs, dev leads, security and operations; handle escalations calmly and decisively. Bridge offshore delivery to onsite expectation — protect the offshore team from context whiplash and the client from delivery surprises. YOU ARE
A deep thinker who reasons from fundamentals, challenges assumptions constructively, and separates root cause from symptom under pressure.
Hands-on by choice — you would rather write a Playwright helper or triage a flaky test than delegate it away. AI-fluent, responsibly — pushes the team toward AI-first automation while safeguarding correctness, security, data-protection and IP. A calm client-facing leader — trusted by client executives to say “yes we ship” or “no we do not” with reasoning that stands up. A quiet standard-setter — engineers across time zones read your test plans and reviews to learn what good looks like. A seasoned leader with a track record of building and scaling QA functions across multiple product lines and geographies. Culturally adaptable — comfortable being the sole visible onsite presence of the delivery team at the client for months at a time. High ownership, professionalism, and work ethics. ESSENTIAL SKILLS
Test-strategy leadership — multi-product, multi-release, risk-based; entry/exit criteria, quality gates, and metrics that drive behaviour. Non-functional depth — performance (k6 JMeter Gatling), accessibility (WCAG 2.2, axe-core), security
- testing basics (OWASP ZAP, SAST/DAST triage). CI/CD-integrated testing on Azure DevOps Pipelines (or GitHub Actions / Jenkins); test reporting (Allure ReportPortal). Distributed-team leadership — planning, ceremonies, mentoring, and performance across India, Canada and beyond. Direct client engagement — running planning meetings, demos, RCAs and escalations with senior Canadian stakeholders. AI-first testing judgment — self-healing tools, LLM-assisted authoring, and evals for AI features embedded in the products. Exceptional English communication — verbal and written — and a confident onsite executive presence. HIGHLY DESIRABLE
ISTQB Advanced (Test Manager / Test Automation Engineer) or equivalent certification. Prior ons
📌 SENIOR QA ENGINEER (Mississauga)
🏢 ZoftSolutions
📍 Mississauga