Elevate your career as a Customer Support Specialist with Catalis in Edmonton, Alberta. Be the cornerstone of client interaction while utilizing your GIS expertise and technical skills to ensure departmental success.

Catalis is seeking a dedicated Customer Support Specialist, focusing on providing exceptional service to municipal governments across Canada. In this role, you'll leverage your technical knowledge, particularly in GIS software (QGIS/ESRI), to assist clients with their data needs while managing projects efficiently. Your contributions are vital in enhancing client training and maintaining our high standard of service.

Key Responsibilities:

- Serve as the first point of contact for clients
- Provide support using GIS software for data tasks




- Manage assigned projects to meet quality and time goals
- Educate clients on products and best practices
- Maintain a high level of customer service

Requirements:

- Experience with GIS data and cartography
- Robust communication and teamwork skills
- Willingness to learn about rural municipal systems
- Self-starter with problem-solving abilities
- Customer support proficiency and project prioritization

Utilize your GIS skills and customer support experience to excel at Catalis in Edmonton.

📌 Customer Support Specialist at Catalis (Edmonton)
🏢 Catalis Holdco
📍 Edmonton