Job Description :

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a team-oriented team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada Employee satisfaction is part of our culture.

About the Job:

Type: Full time, Permanent

Wage: $55,000 Annual Salary

Shifts: Monday - Friday 12:00pm - 8:00pm

Location: Mississauga, ON

Why Ryder?

- - 10 days of Paid Time Off upon hire
- - Excellent benefits package after 30 days (Medical, Dental & Vision)
- - Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- - Employee discount of 15% on Ryder stock
- - A safe, friendly and respectful work environment
- - Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

Essential Functions

- - Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.




- - Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
- - Partner with Sales staff on customer calls for new business and increased customer satisfaction.
- - Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
- - Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
- - Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

- - Relocation within the business unit at the conclusion of the training program is required.
- - Performs other duties as assigned.

Skills and Abilities

- - Detail oriented with excellent follow-up practices, Required.
- - Strong verbal and written communication skills , Required.
- - Instills commitment to organizational goals , Required.
- - Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
- - Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
- - Strong mechanical skills , Required.
- - Effective interpersonal skills Excellent influencing skills,



Required.
- - Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
- - Ability to work independently and as a member of a team, Required.

Qualifications

- - Bachelor's Degree, Required.
- - 1 year or more in customer service with issues resolution experience, Preferred.
- - Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
- - Basic understanding of Business Finance, controls and metrics Beginner, Required.

Job Category

Operations and Support

This posting is for an existing vacancy.

Our Culture & Commitment :

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

Thecompensationofferedto a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :
Salaried

Minimum Pay Range :
$55k

Maximum Pay Range :
$55k

Ryder is an Equal Opportunity Employer :

We value Diversity and Inclusion in t

📌 Operations Management Trainee (Mississauga)
🏢 Ryder System
📍 Mississauga