Become a critical support member at Manulife as a Mortgage Loyalty Coordinator. This hybrid position emphasizes administrative and operational excellence within mortgage renewals and client servicing.

As a Mortgage Loyalty Coordinator, you will ensure timely and seamless renewals while managing essential client interactions. Your role involves coordinating follow-ups, maintaining accurate records, and working collaboratively with specialists to address client needs and routine issues effectively. Your contribution will be vital in delivering high-quality client experiences.

Key Responsibilities:

- Process administrative requests for renewals and servicing
- Review documentation for completeness and accuracy




- Update records in various internal systems and work queues
- Monitor workflows and prioritize urgent requests
- Coordinate with specialists to resolve routine client issues

Requirements:

- College diploma or equivalent experience
- Relevant experience in financial services or administration
- Bilingual in English and French is mandatory
- Solid organization and communication skills
- Ability to learn new systems quickly

Utilize your administrative skills and bilingual abilities to enhance client experiences at Manulife in a supporting capacity.

📌 Mortgage Loyalty Coordinator Hybrid Role (Montreal)
🏢 Manulife/John Hancock
📍 Montreal