TERRAIN PARK MAINTENANCE

Reports to: Outside Operations Manager

The Terrain Maintenance position is a versatile role including the daily maintenance of the Terrain Park, Lift Operations and assisting Snow Patrol with on mountain tasks.

The Terrain Park Maintenance leads the HBM mission to create and maintain safe, fun and high-quality terrain parks using experience and best practices, while catering to our varied skiers and riders. This position provides guidance and vision in the creation and maintenance of the terrain park and will be responsible for designing and building the terrain park, managing the terrain park volunteers, and coordinating with the mountain operations staff for the grooming of the terrain park. This position will require a strong ability to work independently and coordinate volunteers, when available.

Our Lift Operations Team is the front line of Guest interactions and experience at Hudson Bay Mountain Resort. Lift Operators will have the most amounts of interactions with our guests during their visit and can make the guest experience an exceptional one. This physical, outdoor position has the shared responsibility of ensuring the safe operations of the lifts; including safety checks, proper loading and unloading for guests and the upkeep of a clean work area ticket and pass validation and more.

Key Responsibilities

- Assist in the design of the Terrain Park, including layout and features
- Log and document the park's opening and closing, all safety issues, and changes in park features.
- Assess the quality and safety by skiing/riding the park prior to daily opening
- Mark off and close features as safety issues dictate, and report closing to Ski Patrol/ Director of Mountain Operations




- Take pride in the park which requires shovelling snow, fixing items that need repair, and performing general maintenance on park features
- Patrol the park, encouraging proper park use and continuing the positive park culture that we have. This may mean addressing unsafe practices with users
- Injury prevention is a priority, but we may need to assist injured park guests, and call ski patrol if needed
- Assisting with routine start-up and safety checks of the lifts
- Adherence to all operational and safety procedures, thus ensuring safe operation of lifts
- Providing a high quality, friendly and cooperative relationship with our guests and mountain team
- Assist guests with proper loading and unloading of the lifts, through friendly guidance and instruction
- Communicating effectively by two-way radio, using HBMR protocols
- Checking lift tickets and passes
- Knowing the different types of passes and how to tell a fake or misused pass
- General housekeeping and maintenance of all operational aspects of assigned lift, including, but not limited to: ramps, mazes, line control, tools and signs & any required shoveling of snow & snow maintenance (be it at a lift station or elsewhere on the mountain)
- Ensuring area is groomed, uncluttered and litter free in and around the lift station
- Neat, accurate,



and complete daily record keeping
- Reporting any hazards or concerns to the Lift Operations Lead
- Complying with all procedures and policies as set out in the HBMR Team Manual
- Carrying out duties with the highest level of professionalism and courtesy
- Have and promote valuable interdepartmental relations
- All other duties as assigned and required

Qualifications

- Previous experience in a terrain park supervisory or lead builder position.
- Experience working with snowcat operators on terrain park construction and maintenance.
- Terrain park-specific training or certification relevant to feature design, construction, inspection or risk management.
- Experience developing terrain park inspection procedures and maintenance schedules.
- Snowmobile and eqipment operation experience.
- Flexible schedule required during peak times throughout the year
- Ability to work independently
- Good physical condition, able to lift up to 50 lbs, push/pull snow with rakes and shovels
- Excellent guest service skills, always looking to improve the guest's experience
- Being a team player, having a cooperative, helpful, and friendly attitude
- Strong communication skills, being able to relay information in a concise clear way
- Willing and able to work outdoors in all weather conditions
- Mature, energetic, dependable
- Ability to remain calm under pressure
- Ability to reason and react with quick, thoughtful judgment
- Be neat, clean, and alert
- Be helpful, friendly, courteous and professional

Education and Experience, Certificates and Licenses

- Minimum two seasons of previous experience in terrain park construction, mai

📌 Terrain Park Maintenance (Smithers)
🏢 CWSAA
📍 Smithers