Lead a motivated team at Roots as a Team Lead in our retail store. Enhance store operations, promote customer service excellence, and inspire associates to achieve goals.

Roots is hiring a Team Lead to bridge the leadership team and sales associates. This role requires a minimum of one year in retail, with luxury experience being a plus. You'll oversee operational functions, support Store and Assistant Managers, and cultivate a positive in-store environment for both customers and employees.

Key Responsibilities:

- Motivate sales team to exceed performance goals
- Support management in day-to-day operational tasks
- Model exceptional selling and customer service behaviors
- Mentor new associates during onboarding and training
- Address customer service issues effectively

Requirements:

- Minimum 1 year in retail apparel environment
- Proven leadership in a sales team setting
- Experience with POS management and reporting
- Strong organizational and problem-solving skills
- Versatile availability, including weekends and holidays

Drive exceptional customer experiences and operational efficiency as a Team Lead at Roots.

📌 Team Lead in Retail at Roots (Edmonton)
🏢 Roots
📍 Edmonton