SaskPower is seeking a dedicated Customer Service Representative to enhance our internal and external customer support. This full time position will have you handling inquiries, complaints, and account requests daily.

As a key member of our team, you'll act as the primary contact for customer interaction. This permanent role requires addressing billing inquiries, concerns, and outage notifications while maintaining a high standard of service. Your ability to navigate corporate systems and policies is essential for success.

Key Responsibilities:

- Provide responsive service for customer inquiries and complaints
- Investigate and address outages or billing issues promptly
- Process payments, issue refunds, and prepare invoices




- Maintain files and oversee incoming and outgoing communications
- Support training development and continuous improvement efforts

Requirements:

- Bachelor's Degree or relevant certification in Business Administration
- Minimum of two years in customer service or administration
- Proficiency in Microsoft Office Suite and other corporate software
- Strong attention to detail and accuracy
- Ability to work both independently and as part of a team

Become an integral member of SaskPower, delivering exceptional customer service and support.

📌 Customer Service Representative SaskPower (Prince Albert)
🏢 SaskPower
📍 Prince Albert