Enhance customer satisfaction as an Email Support Representative with Adastra Corp. Respond to inquiries and resolve concerns through professional email communication to ensure a positive customer experience.

Adastra Corp., a global IT consulting leader, is seeking an Email Support Representative. In this role, you will utilize your problem-solving and communication skills to assist customers effectively. Your tasks will include answering emails, providing product information, and handling complaints with professionalism and care.

Key Responsibilities:

- Respond promptly to customer inquiries via email
- Provide accurate product and service information
- Resolve customer issues and questions efficiently
- Handle customer complaints with professionalism
- Maintain detailed records of customer interactions

Requirements:

- Robust written communication skills in English
- Basic computer and email proficiency
- Detail-oriented with accuracy in responses
- Problem-solving skills and patience
- Ability to work independently and meet deadlines

Utilize your skills in communication and problem resolution to support customers at Adastra Corp. while fostering a positive experience.

📌 Email Support Representative at Adastra (Toronto)
🏢 Jobs for Humanity
📍 Toronto