Elevate customer experiences as the Lead Lounge Agent at Aspire International Lounge, YUL. If you are passionate about hospitality and excel in a dynamic airport environment, Swissport wants you.

In this supervisory role, you will manage lounge operations and ensure high service standards. The ideal candidate will oversee check-in processes, maintain buffet supplies, and respond to guest requests. You will coordinate daily activities and guide Lounge Agents to uphold a welcoming atmosphere for all travelers.

Key Responsibilities:

- Provide exceptional customer service in the lounge
- Greet guests and highlight lounge amenities
- Verify guest eligibility for lounge access
- Coordinate daily activities for efficient operations
- Monitor and restock inventory as needed

Requirements:

- High School diploma or GED required
- Available 40 hours weekly; versatile with shifts
- Strong French and English communication skills
- Relevant customer service experience is essential
- Ability to stand for long periods during shifts

Ensure guests have a memorable start to their journey at Swissport's Aspire Lounge in YUL.

📌 Lead Lounge Agent at Aspire YUL (Dorval)
🏢 Swissport
📍 Dorval