As a Business Analyst at Teifi Digital, you will collaborate with the Delivery team to implement Shopify Plus stores, apps, and integrations. Your responsibilities include facilitating discovery meetings, gathering business and functional requirements, and producing discovery outputs that guide project design and solutioning. You will act as a bridge between merchant strategy and technical execution, managing feature requests, investigating issues, and facilitating enhancements alongside cross-functional teams. Beyond configuring Shopify Plus storefronts and apps, you will play a key role in Quality Assurance (QA) by developing test suites, validating features against business requirements, and leading UAT to ensure reliable, high-quality deliverables. By translating merchant goals into detailed user stories, functional requirements, and data mappings, you enable developers and designers to build storefronts that drive revenue and operational excellence.

Key Responsibilities

Shopify & eCommerce Platform Configuration

- Configure and support Shopify and Shopify Plus storefronts, including themes, settings, metafields, and structured data.
- Translate merchant business requirements into Shopify-native and custom solutions





eCommerce Requirements & Discovery

- Facilitate and participate in discovery meetings with merchants to elicit, validate, and document business and technical requirements.
- Write detailed user stories, functional requirements, and process diagrams to guide the Solution Architect and development team.
- Document features, functional and non-functional requirements, and user stories with explicit, testable acceptance criteria.
- Support prioritization and backlog grooming, and help define what "done" looks like for each release.

Quality Assurance & Testing

- Write test suites and validate completed features and implementations against documented business and functional requirements to ensure alignment with project goals.
- Lead functional, exploratory, and usability testing across storefronts, integrations, and customer journeys.
- Coordinate and support UAT with merchants; document and track issues in tools such as Linear or Jira.

Systems & Commerce Integrations

- Collaborate with developers and partners to integrate Shopify with ERP, CRM, PIM, OMS,

📌 Business Analyst (Vancouver)
🏢 Teifi Digital
📍 Vancouver