Technical Adoption Manager
Department: Customer Adoption Management
Employment Type: Full Time
Location: Canada - Remote (0002)
Compensation: CA$85,459 - CA$115,621 / year
Description
The Technical Adoption Manager is responsible for driving product adoption, ongoing optimization, and the technical health of Vena's platform for assigned customers following implementation. Leveraging deep product and systems expertise, this role provides hands‑on technical guidance to enable effective workflows, resolve configuration and performance challenges, and ensure customers continue to realize value from their Vena solution.
This role supports customers with elevated risk, complexity, or churn exposure and owns technical health and adoption outcomes for these accounts.
Acting as a trusted advisor, the Technical Adoption Manager partners closely with customers and
📌 Technical Adoption Manager (Toronto)
🏢 Vena
📍 Toronto