- Location 317 Donald St, Suite 300,WINNIPEG, MB, R3B 2H6,Canada
- Job Category Adminstration
- Employee Type Full Time

Description

At CCA, we believe strong client relationships are at the heart of everything we do.

We don’t just provide services—we build partnerships grounded in trust, communication, and results.If you enjoy connecting with people, understanding their needs, and helping them succeed, this role offers an opportunity to make a real impact. You’ll work closely with clients, support their goals, and play a key role in strengthening long-term relationships that drive mutual success.

Our downtown Winnipeg office is ready to welcome new team members.

What the Roles Involves

You will start as a receptionist to learn our internal systems, procedures, and core operations. Through a Performance-based progression, you will begin to learn and take on more Client Service Representative (CSR) duties and tasks.

When a full-time Client Service Representative (CSR) position becomes available, you could be transitioned fully into the role once you have proven your abilities match the requirements. At that point,



your reception duties will be removed so you can focus entirely on full-time CSR responsibilities.

As a Receptionist , you will:

- Assist walk-in customers daily as the face of the organization
- Answer call inquiries and maintain visitor logs
- Process walk-in payments
- Enter manual business into systems
- Generate manual letters
- Process letter and receipt requests for Collection Officers and clients at their request
- Process incoming and outgoing mail for couriers
- Act as back up to the credit card line
- Assist with other administrative duties, as required

As a Client Services Representative (CSR) , you will:

- Act as the primary liaison between clients and internal teams, ensuring consistent and accurate communication on file status
- List current business files from clients, verifying all details through system checks and thorough review
- Assess and analyze files, reports, and correspondence to provide updates and direction to collectors and tracers
- Communicate regularly with clients via phone and email regarding

📌 Receptionist/Client Services Representative (Winnipeg)
🏢 Force Inspection Services
📍 Winnipeg