Career Opportunities: Administrator
- Desk Side Services, AMT Asset Management Software (176369) Requisition ID176369-Posted10/01/2026 A Field Support Engineer provides on-site and remote technical assistance, troubleshooting, and hardware/software maintenance for client systems and networks. Job Role Overview A Field Support Engineer acts as the primary on-site technical expert for customers. They install, configure, and repair equipment or networks to ensure maximum uptime and minimal business disruption.
Key Responsibilities
- Installation & Setup: Install, configure, and test hardware, software, and network components at client sites.
- Troubleshooting & Repair: Diagnose complex technical issues, perform hardware break/fixes, and resolve software or connectivity errors.
- Maintenance: Execute routine preventative maintenance and system upgrades.
- Client Communication: Train users on equipment operation, explain technical solutions clearly, and maintain professional client relationships.
- Documentation: Log all service activities, support tickets, asset records, and incident reports accurately in company databases. Skill Requirements
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Education:
Bachelor’s degree in Information Technology, Computer Science, Electronics, or a related engineering field.
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Experience:
1 to 3+ years of hands-on experience in technical support, deployment, or field engineering.
- Technical
Skills:
Robust knowledge of operating systems (Windows/Linux), networking fundamentals (TCP/IP, DNS, DHCP, VPN), and diagnostic tools.
- Certifications: Preferred credentials include Cisco CCNA/CCNP, CompTIA Network+, or ITIL Foundation.
- Soft
Skills:
Excellent problem-solving abilities, strong verbal communication, and adaptability to flexible work hours or travel. Other Requirements
-
Education:
Bachelor’s degree in Information Technology, Computer Science, Electronics, or a related engineering field.
-
Experience:
1 to 3+ years of hands-on experience in technical support, deployment, or field engineering.
- Technical
Skills:
Strong knowledge of operating systems (Windows/Linux), networking fundamentals (TCP/IP, DNS, DHCP, VPN), and diagnostic tools.
- Certifications: Preferred credentials include Cisco CCNA/CCNP, CompTIA Network+, or ITIL Foundation.
- Soft
Skills:
Excellent problem-solving abilities, strong verbal communication, and adaptability to flexible work hours or travel.
📌 Administrator - Desk Side Services, AMT Asset Management Software (Canada)
🏢 Sapsf
📍 Canada