Select how often (in days) to receive an alert: Create Alert Competition # 10874 Job Title Department Access & Flow Status Temporary (November 2026
- February 2028) Work Type Full-time Affiliation Management Shift Assignment Days No Police Check Requirement N/A Site RLHC
- Management Salary Information $4,639.54 to $5,458.28 / bi-weekly Application Closing Date October 28, 2026 KEY FUNCTION: Provide leadership supporting the Acute and Reactivation Care Centre (ARCC) and medicine units. Oversee discharge planning, Alternate Levels of Care (ALC) management, transitions to community and other care settings, and data and barrier management to improve system-wide discharge efficiency aligned with health system priorities. Manage human and material resources within Access and Flow, prioritizing care for older adults requiring short-term acute and complex care, while planning, coordinating, and evaluating patient services to ensure high-quality, efficient care delivery. Provide financial accountability and governance of provincially funded initiatives (e.g. budget, lobby for funding, allocation of funding, etc.). REPORTING: Under the general direction of the Administrative Director, Care Transitions, Patient Flow, and Utilization. DUTIES:
- 1. Provide clinical leadership within the program (e.g. maintain accountability for clinical best practices, shape the strategic direction of the clinical services and provide mentorship to leadership and inter-professional team).
- 2. Develop, implement, and evaluate clinical programs/initiatives to improve the quality of care for older adults and their caregivers.
- 3. Maintain organizational accountability of all health care providers for best practice implementation and evaluation for Quality Improvement Plan (QIP),



ALC leading practices and Delirium Aware Safer Healthcare (DASH).
- 4. Stay abreast of leading practices and innovations related to clinical practice; incorporate new practices into programming and services.
- 5. Plan, organize, direct, control, and evaluate the operation of the Utilization, Care Transitions, and Hospital to Home Program/Departments.
- 6. Identify and develop processes that will cause change and decrease HSN’s Length of Stay (LOS).
- 7. Provide leadership for the ALC patient population, ensuring discharge plans and transitions are developed and reviewed; participate as a stakeholder in the ALC escalation policy and conduct weekly ALC Complex rounds on inpatient units.
- 8. Provide recommendations of opportunities identified internally and externally and convert this information into internal change.
- 9. Provide escalation support in areas of bed management, discharge, transportation, Category Crisis 1-A, Long Term Care (LTC)/Rehabilitation, Home and Community Care (HCC) changes/concerns, and family complaints related to discharge issues, and collaborate with clinical managers in removing barriers, with a focus on ALC/ LTC patients.
- 10. Engage HSN staff, leaders and physicians in mapping current discharge planning processes and sub-stream processes (e.g. Discharge to LTC, Slow-paced rehabilitation (SPR), Palliative, Transitional care, and processes related to the designation, review and flow of ALC patients).
- 11.



Lead the Remote Care Monitoring Program, overseeing the implementation/management of this digitally enabled strategy.
- 12. Provide education and support to new physicians on patient flow systems, discharge planning and care transitions pathways.
- 13. Manage discharge funding, reviewing patient cases to identify/allocate funding sources.
- 14. Initiate and manage pilot programs, advancing departmental capabilities toward digital transformation.
- 15. Design, promote, and facilitate systems to ensure that patient care is consistent with program and qualified standards.
- 16. Identify problems and deficiencies in the delivery of optimal patient care and facilitate a multi-disciplinary approach to the formulation of solutions.
- 17. Obtain equipment required for patient mobility and independence; promote rehabilitative and other care needs.
- 18. Ensure that all improvement work is patient-focused, and engage patients and families as key partners in system re-design; evaluate patient care and satisfaction and formulate solutions for improvement.
- 19. Monitor adherence to standards of work and oversee audit results.
- 20. Develop annual budgets and assume fiscal accountability of the departmental operation according to approved budget.
- 21. Manage human resources which include: recruitment, selection and training.
- 22. Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action if required.
- 23. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
- 24. Determine and align improvement projects with HSN’s Strategic Plan

📌 Manager, Utilization, Care Transitions, (Greater Sudbury)
🏢 Hsnsudbury
📍 Greater Sudbury