Store Manager - GEOX
Location: Heartland Town Centre - Mississauga
Position Overview:
We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring exceptional customer service, and leading a team of motivated staff. You will be responsible for inventory management, team leadership, merchandising, and enhancing the customer experience. If you have a passion for retail and a strong track record of managing high-performing teams, we want to hear from you
Key Responsibilities:
Sales & Revenue Growth
- Develop and execute sales strategies to meet revenue targets and increase profitability.
- Analyze sales trends and customer data to identify opportunities for upselling and cross-selling.
- Implement effective merchandising, product placement, and promotional strategies to drive sales.
- Manage store schedules to meet budget goals while optimizing payroll costs.
Store Operations
- Ensure accurate store inventory, including handling shipments, markdowns, and product recalls. Conduct regular store inventory checks.
- Follow all policies to protect store assets and minimize loss. Administer cash management procedures.
- Maintain a protected work setting, ensuring compliance with safety standards and handling incident reports.
- Oversee store setup, including stockrooms, cash desks, and operational areas. Maintain organized and efficient store layouts.
Team Management
- Recruit, train, and motivate a high-performing team.
- Provide ongoing coaching and feedback to staff to meet performance expectations and deliver exceptional service.
- Foster a collaborative and positive work environment, ensuring high employee engagement.
Omni-Channel Operations
- Coordinate seamless integration between online and offline channels.
- Oversee the fulfillment of online orders, ensuring timely delivery and customer satisfaction.
- Train team members on omni-channel processes, technology,
and customer engagement.
Customer Experience
- Lead by example in delivering outstanding customer service.
- Implement strategies to enhance the customer experience using the GEOX Service Model.
- Address customer inquiries, concerns, and feedback professionally and promptly.
Visual Merchandising
- Ensure corporate visual directives are implemented effectively.
- Maintain the store’s brand presentation and visual standards.
- Adapt store visual displays to reflect business trends while maintaining brand integrity.
Position Requirements:
- Education: University/College Degree or equivalent retail experience.
- Experience: Minimum of 2years of retail management experience, ideally in fashion, apparel, or footwear.
- Skills:
- Excellent communication skills with the ability to engage and inspire all team members.
- Strong people management and coaching abilities to drive performance and career development.
- Analytical skills with the ability to interpret data and make informed business decisions.
- Proficiency in Microsoft Excel and POS systems.
- Business acumen and understanding of key retail performance metrics.
- Exceptional organizational skills to manage multiple tasks and meet deadlines.
Key Competencies:
- Passion for Retail
- Customer Service Excellence
- Accountability & Leadership
- Teamwork & Collaboration
- Adaptability & Flexibility
- Strong Communication Skills
- Continuous Learning & Development
Physical Requirements:
- Must be able to stand, walk, bend, crouch, and reach for extended periods.
- Ability to lift merchandise up to 30 lbs. and move store fixtures as needed.
Benefits & Compensation:
- Salary: Starting at $59,000 Annually plus Monthly Bonuses.
Perks:
- Medical & Dental Benefits
- Extended Health and Dental Benefits
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Opportunities for Career Growth and Development
About GEOX:
GEOX is a leading global footwear and apparel brand, known for its innovative and high-quality products. We are committe
📌 Store Manager- Heartland Town Centre (Canada)
🏢 Geox
📍 Canada