Join our vibrant Guest Service team as a Guest Service Agent, incorporating Night Audit shifts. Engage with guests, manage reservations meticulously, and elevate service quality to enhance guest experiences. We are looking for team-oriented individuals who thrive in hospitality. As a Guest Service Agent, you'll interact with guests, perform essential administrative tasks, and foster a positive environment. The role combines overnight Night Audit responsibilities with various Guest Service shifts throughout the week, creating a energetic work schedule.

Key Responsibilities
• Register guests and assign rooms promptly
• Process group arrivals and departures efficiently
• Manage room reservations and alterations
• Offer insights on local attractions and interests
• Resolve guest complaints professionally

Requirements:
• Experience in guest service or front desk roles
• Strong communication and interpersonal skills
• Ability to multitask in fast-paced situations
• Proficient in reservation software and office equipment
• Flexible availability for shifts, including holidays Become a key part of our Guest Service Team, delivering exceptional hospitality and support.

📌 Guest Service Agent with Night Audit Duties (Canada)
🏢 Best Western Plus Fernie]
📍 Canada