Manager, Academic Success & Learner Supports

Job Category: Management

Requisition Number: MANAG002236

- Posted : October 1, 2026
- Full-Time
- In office

Locations

Showing 1 location

Toronto, ON, CAN

Description

Position Title: Manager, Academic Success & Learner Supports

Employment Type: Full-Time Staff | Non-Union

Annual Salary Range: $85,000 - $95,000

Division: Education

Reports To: Director, Academic Services

Location: 2180 Yonge Street, Toronto, ON

TVO Media Education Group ( TVO ) is devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

Who we are

We are an agency of the Ontario Ministry of Education and a registered charity that contributes to learning, civic engagement, and public service media across Ontario. We provide free, trusted, and accessible educational content that can support Ontarians of all ages, regardless of background, location, or circumstance. To fulfill our mandate, TVO delivers curriculum-connected resources through TVO Learn and TVOkids, offers Ontario’s largest online high school through TVO ILC, and produces journalism, documentaries, current affairs programming, and podcasts with TVO Today that help Ontarians understand the issues shaping their communities.

What we’re looking for

TVO’s purpose is to inspire learning that changes lives and enriches communities. Our mission is to create engaging learning experiences for all, delivered through quality content, services, and technology. Our vision is to be a globally recognized digital learning organization. At TVO,



learner success is at the heart of everything we do. Through services such as Mathify, TVO Learn, and TVO ILC, we help learners develop skills, build confidence, overcome barriers, and achieve their educational goals.

As Academic Services evolves, TVO is strengthening its focus on learner-centred supports that advance academic achievement, increase engagement, reduce barriers to learning, and help learners build successful educational pathways. This is an exciting opportunity to lead services that make a direct and measurable impact. The Manager, Academic Success & Learner Supports will lead Mathify and a growing portfolio of learner support initiatives that strengthen academic achievement, build confidence, and remove barriers to success. Through this work, the Manager will help shape programs that create meaningful learning opportunities and improve outcomes for learners.

We are seeking a collaborative, innovative, and learner-focused leader who is passionate about educational success, service excellence, and continuous improvement. If you are energized by the opportunity to improve educational outcomes and create meaningful learning opportunities for students, families, and educators, we would like to hear from you.

The Role

Reporting to the Director, Academic Services, the Manager, Academic Success & Learner Supports is responsible for the leadership,



delivery, and continuous improvement of learner support programs and services, with primary accountability for Mathify and related academic success initiatives.

The Manager oversees program operations, service quality, learner engagement, staff leadership, and program evaluation, ensuring that learner supports effectively advance academic success. Working collaboratively across Education and the broader organization, the Manager ensures services remain responsive, accessible, inclusive, evidence-informed, and aligned with learner needs.

Success in this role requires strong program and people leadership, operational excellence, knowledge of Ontario's education system, and a commitment to ensuring all learners have access to the resources and supports they need to thrive.

How you will make an impact

Academic Success & Learner Supports

- Lead the design, delivery, and continuous improvement of programs that strengthen academic achievement, confidence, engagement, and persistence.
- Develop and implement learner success initiatives that address barriers to learning and improve educational outcomes.
- Use learner feedback, educational research, and program data to inform program design, enhancements, and priorities.
- Guide the development of resources, supports, and interventions that help learners achieve their goals and successfully navigate educational pathways.
- Promote equitable access to academic supports for diverse learner populations.
- Ensure programs reflect best practices in accessibility, inclusion, learner-centred design, and educational quality.
- Provide operational and

📌 Manager, Academic Success (Canada)
🏢 TVO Ontario Educational Comms. Authority
📍 Canada