Vintage Hotels & Niagara’s Finest Hotels is currently seeking a Bellperson to join our growing team This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.
Job Title: Bellperson
Property: Vintage Hotels & Niagara’s Finest Hotels

*Please note: By applying to this posting, you are applying for opportunities that may be available at any Vintage Hotels or Niagara's Finest Hotels property. *

This posting is for an existing/new vacancy within Lais Hotel Properties Limited.

Position Summary: Carries luggage, opens and closes doors for Guests, and assists with room deliveries. Ensures all Guests receive prompt and efficient service by anticipating Guest’s needs and requests.

Duties and Responsibilities:

Primary Responsibilities

- Providing personalized and exceptional guest service at every given opportunity
- Meeting established up-selling and sales goals
- Carries luggage for Guests checking in/out of the hotel
- Assists with room deliveries for special occasion items such as flowers, fruit baskets, cards and any other special amenities which may be requested
- Shuttles Guests to and from the downtown area or other various locations within the town as requested
- Orients Guests to Hotel and services
- Welcomes Guests to Hotel in a warm and pleasant manner
- Provides assistance to Guests such as opening doors and providing directions
- Assists with all Guests’ luggage
- Having a thorough knowledge of Lais Hotel Properties’ products and services
- Suggesting additional products and services meeting our Guest’s specific preferences




- Assessing Guest’s individual needs to meet standards for additional products and services
- Actively seeking ways to meet Guest’s product or service needs

Secondary Responsibilities

- Assists concierge with maps, directions and information
- Assists front desk with check ins/outs and answering telephones
- Performs minor maintenance when required
- All other duties as assigned

Health and Safety Responsibilities

- A worker shall,
- work in compliance with the provisions of the Occupational Health & Safety Act and the regulations;
- Use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;
- Report to his/her employer or supervisor the absences of or defect in any equipment or protective device of which the worker is aware and which many endanger himself, herself or another worker; and
- Report to his/her employer or supervisor any contravention of the Occupational Health & Safety Act or the regulations or the existence of any hazard of which he/she knows
- No worker shall,
- remove or make ineffective any protective device required by the regulations or by his/her employer without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately;




- use or operate any equipment, machine, device or thing or work in a manner that may endanger himself/herself or any other worker; or
- engage in any prank, contest, feat or strength, unnecessary running or rough and boisterous conduct
- Comply with all Lais Hotel Properties’ health & safety policies
- Do not operate any equipment/machinery without given proper instruction and authority to do so
- Horseplay and running will not be tolerated at any time
- All personal protective equipment will be properly worn
- All personal protective equipment will be worn in the appropriate departments
- Do not climb any of the racking systems
- Do not ride on the automatic or manual conveyor systems
- All long hair must be tied up in order to prevent entanglement in machinery
- Do not put any foreign objects (body or innate) into the machines
- Do not remove any machine guards
- All safety signs must be adhered to
- Smoking is not permitted on Company property
- Always ensure that workplace accident/injuries are reported immediately to a Manager/Supervisor
- Failure to comply will result in the application of the Human Resources Standard & Procedure “#C.15 Progressive Corrective Action”

Technical/Managerial/Administrative Requirements

- Must have valid driver’s license with a clean driver’s abstract
- Requires basic technical knowledge of hotel equipment
- Must be able to drive manual shift vehicles

Qualified Requirements

- Excellent organizational skills
- Previous up-selling and/or sales experience is considered an asset
- A good working knowledge of Niagara-on-the-Lake, the town and i

📌 BELLPERSON (Canada)
🏢 Lais Hotel Properties L
📍 Canada