Position: Logistics & Customer Service Coordinator
Location: Ville Saint-Laurent - Hybrid
Salary: $52,000 per year
Job Type: 1-year contract with possibility of extension or permanency
Hours: 35 hours/week

Launch your career with a global luxury retail leader

Our client, a well-known international luxury retail company, is looking for a motivated, organized, and driven individual to join their logistics operations team.

This opportunity is ideal for someone looking to build a career in logistics, operations, coordination, or corporate customer service - even if your experience comes from another industry such as banking, customer service, administration, insurance, retail, or operations.

The company is open to profiles from various backgrounds and is primarily looking for someone professional, eager to learn, detail-oriented, and capable of managing situations with strong judgment and professionalism.

Position: Logistics & Customer Service Coordinator
Location: Ville Saint-Laurent - Hybrid
Salary: 52 000 $ per year
Job Type: 1-year contract with possibility of extension or permanency
Hours: 35 hours/week

Launch your career with a global luxury retail leader

Our client, a well-known international luxury retail company, is looking for a motivated, organized, and driven individual to join their logistics operations team.

This chance is ideal for someone looking to build a career in logistics, operations, coordination, or corporate customer service - even if your experience comes from another industry such as banking, customer service, administration, insurance, retail, or operations.





The company is open to profiles from various backgrounds and is primarily looking for someone professional, eager to learn, detail-oriented, and capable of managing situations with strong judgment and professionalism.

Responsibilities:

- - Manage and help resolve claims related to deliveries and customer orders (missing shipments, delays, delivery issues, etc.)
- - Investigate issues to identify root causes and support resolutions
- - Collaborate with internal teams to ensure smooth day-to-day operations
- - Handle administrative follow-ups and maintain accurate information in internal systems
- - Gain hands-on exposure to logistics operations and supply chain processes

Responsabilités:

- - Gérer et aider à résoudre les réclamations liées aux livraisons et aux commandes des clients (colis manquants, retards,
problèmes de livraison, etc.)
- - Enquêter sur les problèmes pour en identifier les causes profondes et contribuer à leur resolution
- - Collaborer avec les équipes internes pour assurer le bon déroulement des opérations quotidiennes
- - Assurer le suivi administratif et maintenir l'exactitude des informations dans les systèmes internes




- - Acquérir une expérience pratique des opérations logistiques et des processus de la chaîne d'approvisionnement

What the company offers:

- - An excellent entry point into logistics and supply chain
- - Full training and mentorship
- - Experience within a globally recognized luxury retail company
- - A professional, fast-paced, and collaborative environment
- - Long-term growth potential and possibility of extension/permanency

Ce que l'entreprise offre:

- - Un excellent point d'entrée dans le domaine de la logistique et de la chaîne d'approvisionnement
- - Une formation complète et un mentorat
- - Une expérience au sein d'une entreprise de vente au détail de luxe reconnue mondialement
- - Un environnement professionnel, dynamique et collaborative
- - Un potentiel de croissance à long terme et la possibilité d'une prolongation ou d'un poste permanent

Who we're looking for:

- - Minimum college diploma (DEC or equivalent) required
- - Experience in customer service, coordination, administration, banking, insurance, retail, operations, or other corporate environments considered an asset
- - Strong communication and problem-solving skills
- - Organized, skilled, and comfortable managing multiple follow-ups
- - Comfortable using computers and MS Office tools
- - Motivated, resourceful, and eager to learn

Profil recherché:

- - Diplôme d'études collégiales (DEC ou équivalent) requis
- - Une expérience en service à la clientèle, en coordination, en administration, dans le secteur bancaire, en assurance, dans le commerce de détail, en opérations ou dans d'autres environnements

📌 Coordonnateur(trice) en logistique et service à la clientèle (Canada)
🏢 Quantum Management Services
📍 Canada