CURRENT VACANCY
Professionals / Managers & Confidentials - Food Services

Posting Date: October 2, 2026
Closing Date: October 16, 2026
Position Title: Assistant Manager, Food Services
Department: Food Services
Appointment Type: Continuing

Classification: PM 1
Salary:Target hiring range $70,270.19 - $86,423.52
Schedule:Full-time (based on 35 hour week)

Schedules will include mornings and evenings, weekdays, weekends and holidays to ensure sufficient coverage within Food Services. Schedules must ensure operational requirements are met, and flexibility is needed to achieve this. Flexibility is given to balance personal needs.

Victoria University is committed to equity in access to employment and a diverse and inclusive workplace. The University encourages applications from racialized persons/persons of colour, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas. If you require accessibility accommodation, please contact the Human Resources Department [email protected]

POSITION SUMMARY:

As a member of the Food Services Team, the incumbent is responsible for the day-to-day operation of the Victoria University Food Service Outlets, primarily managing, coaching staff and providing administrative support to the kitchen to deliver high-quality food service in a residential campus environment. This individual also provides support to the operational elements of the catered events on campus. You will play a key role in fostering a respectful, inclusive, and team-oriented work environment.





KEY JOB RESPONSIBILITIES:

Food Service Operations

- The incumbent is responsible for the day-to-day operation and maintenance of Victoria University Food Services

- Directs, schedules and supervises workflow of Food Service employees

- Monitors portion control, quality control standards

- Oversees licensed beverage operations, ensures regulatory compliance including responsible service practices, staff certifications, inventory controls, and coordinates with stakeholders for safe and effective licensed beverage service

Customer Service

- Works with our team members to provide the highest quality standards for food, a guest experience that is outstanding, and service that is memorable through relevant training and ongoing support

- Equips staff with correct knowledge and service details by holding pre-service meetings

- Creates and maintains positive customer relations and experience e.g. paying special attention to dietary requests or meal deliveries

- Investigates and resolves complaints from customers regarding food or service quality

- Responds to queries from community members regarding food service options and services





- Helps create a welcoming atmosphere in all food service outlets and works with student organizations and Victoria University departments in a manner that focusses on customer satisfaction.

- Leads cultural celebrations in student dining by developing themed menus and coordinating props and signage, while ensuring timely communication of these events to the communications team.

Financial Administration

- Ensures physical counts of inventory and monthly costs of goods sold reports and financial reports are prepared appropriately

- Develops other costing reports regarding consumption of products, assists with audits, training and other steps

Human Resources

- Establishes work schedules and assignments of staff and works with lead hands to address scheduling changes

- Handles a variety of matters regarding staff attendance

- Assesses performance, and provides guidance and support

- Participates in hiring processes as well as training and orientation to new hires

- Addresses workplace matters that may result in discipline or follow up

- Helps promote a positive work environment by fostering trust, encouraging positive workplace dynamics, addressing workplace conflict appropriately, leading by example and responding to matters promptly and professionally

- Monitors and ensures that all workplace activities are performed in accordance with the Occupational Health and Safety Act (OHSA) and contributes to upholding fair workplace policies

General Administration

- Responsible for posting weekly menus, related food

📌 Food Services (Canada)
🏢 Colonial Group
📍 Canada