Elevate customer satisfaction as the Customer Service Manager at Key Equipment Services. Lead a dedicated team to enhance customer experiences and drive service excellence in the hospitality sector. In this role, you'll oversee a passionate customer service team, using your leadership skills to mentor and motivate. Key Equipment Services, a major player in food service equipment, seeks a natural leader with 4-5 years of management experience. Your focus will be on fostering a customer-first culture and addressing complex issues that enhance loyalty.

Key Responsibilities
• Build a customer-first culture across the team
• Lead and develop a high-performing service team
• Ensure effective customer service processes
• Address customer concerns and escalations personally
• Monitor key service metrics and performance targets

Requirements:
• 4-5 years of management experience in hospitality
• Proven ability to motivate and develop individuals
• Strong communication and relationship-building skills
• Excellent problem-solving and decision-making skills
• Willingness for occasional travel Become a pivotal force in delivering exceptional service experiences at Key Equipment Services.

📌 Customer Service Leader at Key Equipment (Canada)
🏢 Key Food Equipment Services
📍 Canada