Join Xplore Inc. as a Bilingual Customer Service Representative, working from home and delivering exceptional support. Be part of a dynamic team enhancing rural broadband experiences across Canada. Xplore Inc. is seeking self-disciplined individuals with strong customer service skills. In this remote role, you will connect directly with customers, assisting them in overcoming challenges while leveraging a comprehensive training program. You'll thrive in a busy environment, multi-tasking effectively and meeting stringent service levels.

Key Responsibilities
• Deliver excellent customer service with courteous interactions
• Identify customer needs through active listening
• Provide account, billing, and technical support
• Process service orders efficiently
• Maintain accuracy in customer databases

Requirements:
• Bilingualism in French and English is mandatory
• Experience in a contact center preferred
• Previous remote work experience advantageous
• Robust customer-centric focus
• Excellent time management and organizational skills Elevate your career in customer support and develop your skills with Xplore’s robust training process.

📌 Bilingual Customer Service at Xplore (Montreal)
🏢 Xplore
📍 Montreal